My dish network account is authorized to automatically withdraw $55.67 service fee monthly from my bank account. Early this month my computer repairman commented there was no HD reception on local channels as called for in my contract. On calling dish I was told a service fee of $95 would be charged for a technician to check it. When I responded I had never received HD on locals as contracted for the agent agreed there would be no charge. After the tech came he said in order to get HD on locals a dish would have to be placed on the mid front of the roof facing the street. I did not choose that unsightly placement and our homeowners' regs don't allow such. Checking online for pending charges, I found a charge of $155.67 was scheduled. I immediately contacted dish asking they cancel the pending charge. Instead, $155.67 was withdrawn.
I've called for correction almost daily since and repeatedly was told the matter had been settled.
Today, after speaking to 4 agents without satisfaction I was refused access to a manager. Dish has $100 of my money and is refusing to either return it or cancel my contract without further "charges".

dish network has done the same to me..i returned equipment 2 weeks ago..and i had received aletter about funds being taken from my bank account..i spoke with 2 reps on 2 different days..and they both assured me that since dish network didnt have authorization to take from my bank account..then it would nt be bothered..i asked them to mail me the bill..all was ok.until i saw this morning they with drew over $300.00..spoke with the poorly trained staff and no one could find the calls i made last week...im reporting dish netowrk to all bbb and ftc...its a shame they do this...dish is very shady..and i wouldnt sign up again if my life depended on it..and the contract was so quick that i signed not realizing they go and steal...poor excuse for a business...