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Dish Network

United States,
Arizona

Consumer complaints and reviews about Dish Network

CPriest Send email
 
Jan 8, 2013

Charges for Unreturned Equipment

I returned equipment as requested by Dish. Then a month later I was informed that they had not received part of the equipment and that I would be charged over 280 dollars. I carefully checked the codes on all the equipment and shipped it back UPS using the shipping labels they had provided. I now believe this is a scam and see that many others have similar complaints.
User923800 Send email
 
Mar 31, 2012

dish yay

Dish network is great. Just thought I would leave a positive review so everyone knows that not everything is bad. I saved $50 over twc per month and their commitment was pretty well outlined. I have had maybe 10 seconds of outages in the past 1.5 year.s and with my blockbuster savng over $8/month more without netflix. I do want to upgrade to the hopper and for such a new product is decently priced but need to talk that one over with the roommate. Besides my set up now is still pretty good... couldn't be happier. For the other cmplaints I seen, read before you sign, its 2 pages of contract and is well written that any knucklehead can understand.
User622274 Send email
 
Mar 31, 2012

dish yay

Hey chadt41!

We appreciate the kudos! Glad to hear you're enjoying your service! If you ever have any questions or need any assistance you can reach out to me or one of my co-workers here for any assistance!

Tommy Faust
DISH Social Media Representative
300gr Send email
 
Mar 11, 2012

Equipment return scam

Dish is definately trying to rip customers and former customers off by scamming equipment returns. If they cant keep track of items already in their possession they need to fire all their employees and start over. I have been victim to their scams twice. The latest is a charge for equipment sent back over a year age in which I had tracking numbers, an e-mail stating they had recieved it and photos of the equipment i boxed up and shipped. Come on the public is not that stupid as to believe this is not intentional
Demental Send email
 
Feb 29, 2012

Equipment return scam

In January of 2011 I stopped my Dish network service after 8 years. I was told at the time I would receive a box to return my equipment in, which I did. I promptly packaged all of my receivers, remotes and LNB and took them to UPS. The agent at the UPS drop-off told me to be sure to keep my tracking numbers and receipt as many of their customers who had dropped off packages for Dish Network were soon back, wanting reprints of their discarded receipts after Dish Network billed them for unreturned equipment. This proved to be good advice. A month later I received an automated call informing me I was being billed for the equipment. I immediately called them and was told that the automated call was in error and my equipment had been received in good shape and I was not being billed. Then another month later I received a bill from them for unreturned equipment only this time they showed no record of ever getting it back. I gave them my tracking number and they said they would look in to it. So far no resolution as I have not heard back from them. I will NEVER deal with Dish Network again.
Peterandmk Send email
 
Feb 29, 2012

Equipment return scam

I just received a notice today from Dish saying they had not received the equipment I sent 6 weeks ago and will charge me $350.00 for unreturned equipment. I was a long time customer but was unhappy with the service when I moved to a new location, so I left my contract early.
A representative on the phone asked for the tracking #. I dont know where it is at this point.
Tried to get into my online account but it is no longer open. They want me to restart the account and that will not happen, ever.
Can I instruct my bank to not allow Dish to take the funds?
I am, to say the least, angry that they are jerking me around.

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