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Dr. Pepper

United States

Consumer complaints and reviews about Dr. Pepper

Keithb1 Send email
 
Nov 17, 2019

Flat, capping issue

I have been a fan of Dr Pepper for over 12 years. I buy at least one bottle daily. In the last few months, almost every bottle I buy is flat. It’s a problem with the caps. They have changed and don’t seal like before. They are loose and just have a weak ‘click’ when you open them. I know it’s the caps, because the cans are fine. Called Dr Pepper and the lady on the phone said there’s no issue, no change. My entire career has been food/beverage production management. I know what I’m talking about, but they won’t admit it. Doubt any changes will come. Most likely, they found a cheaper supplier for bottles or lids and won’t go back. They’ve lost a customer in me!
Mariekanning Send email
 
Jul 24, 2018

Questionable offer

I have seen bright red signage at Speedway service stations since July 1, 2018 saying to look for specially marked Dr. Pepper beverages that advertise Children's Miracle Network. They are to be at the Speedway service stations in the US. If a person find this the "specially marked bottle" they will get 1,000 Speedway Points and Dr. Pepper will make a $1,000 contribution for that bottle to the Children's Miracle Network Hospitals. The person who finds this bottle will need to enter the on label code at dr.pepperdonates.com.

SOUNDS SO CHARITABLE AND GOOD. However there are only 500 bottles available NATIONWIDE according to a Speedway customer service rep that I spoke with the week of July 8, 2018. In the fine print in the online of wording of explanation is is stated:
"Minimun donation is $1,000. Maximum donation is $50,000." Apparently either Dr. Pepper will only honor the first 50 people who responds or they think few people will find the bottles. After all, how many bottles of Dr. Pepper are distributed to Speedway gas stations in the USA? And only 500 winning numbers are among thousand of bottles?

SHAME ON YOU DR. PEPPER!!!!! A disenchanted customer in Fort Wayne IN M.A.Kanning
Jojo6696 Send email
 
Jun 4, 2018

Flat

I bought a 6 pack of 16.9 oz diet Dr pepper and one bottle was squished looking and flat and half empty 😟
Shelua1968 Send email
 
Nov 21, 2017

Flat soda

We had went into neighborhood market on Nanook r in granite city ill and bought the 20 once diet Dr peppers for our diabetic grand daughter and we had spent well over 20 dollars on her sodas for the week, it totaled 10 bottles after taxes every bottle opened taste like pure carbon water, no fizz no flavor , we complained to the owner and they told us to come back and talk tithe owner for a refund, which we still haven't heard from and it's been a week,, they kept the money and bottles, how do we go about fixing this issue? I refuse to shop there anymore
belt Send email
 
Mar 12, 2016

plastic that holds Dr. pepper cans with suger (green cans)

I have lost countless cans of dr. pepper that fall out of the plastic packaging that holds the six pack of green cans, which have dr. pepper with sugar. The cans are not secure in the plastic and when they fall out they usually fall on your toe or fall on the floor and puncture, which allows all of the contents to spray all around the room. I have never seen such a shabby unsecure carton for anything. Dr. pepper has had a lot of problems with keeping this particular variety with sugar on the market. Maybe they are trying to get rid of it altogether! I prefer the sugar product, but the nuisance of having the cans falling out of the packaging may stop me from buying the product altogether.
User670539 Send email
 
Apr 4, 2012

I will never buy this product again

i had a long, illuminating and alliterative post that explained my comments, but it is now in the great abyss of cyber-space. suffice to say my name is merely a tip o' the hat to my pre-banning nic, and my town (palm springs, ca) is a destination for those of a homosexual proclivity. i myself side with you: life is too short to judge on love, and its direction
User670539 Send email
 
Apr 4, 2012

I will never buy this product again

by the way, i did meet a charming young lady who loves action movies, pity she's only 20
User836846 Send email
 
Apr 4, 2012

I will never buy this product again

I am confused Mr Alien... enlighten me if you will...? My excuse for being confused = worked like a donkey today, as fu£$ing usual and therefore can not fathom the lingo because my brain is dead. Were your remarks; satire, humour or fact? Do you meet girls who DO????? like action movies... and other girls. Or having looked into yr nic a bit deeper than usual I suspect Dykes (as we call 'em over here) are not in your top 10!! I don't have an opinion on that really, in that, I don't really give a toss... I got other things to worry about!!! Although it's a shame to waste a good woman... none the less... there is naff-all I can do about it so I don't bother trying!!
User670539 Send email
 
Apr 3, 2012

I will never buy this product again

i meet them all the time here, ian. they are called lesbians
User925321 Send email
 
Apr 3, 2012

I will never buy this product again

The recent Dr Pepper 10 ad showing an 'action movie' and subsequently generalizing that women don't enjoy action movies, and finally stating that Dr Pepper 10 is "not for women" is sexist and offensive. I honestly don't know what this company could have possibly been thinking when they approved and decided to air this horrendous idea of a commercial. To suggest exclusion of a minority group (a group singled out for unequal treatment) and encouraging this kind of thinking is a step backward for our society. I used to enjoy drinking Dr. Pepper, but unless some sort of substantial public apology is made, I will never buy this product again.
User919266 Send email
 
Apr 3, 2012

I will never buy this product again

I know what you mean. Huggies had an advertisement that said there diapers and wipes were so simple, even dad's can use them. As a father of a 2 year old girl, words cannot express the sadness my heart felt as I have changed hundreds of diapers and the insinuation that dad's aren't good parent tore at my heartstrings. I just cried and cried...

Ok seriously, I couldn't have cared less. Stop being such an oversensitive wuss. Seriously, grow a pair.
User441513 Send email
 
Apr 3, 2012

I will never buy this product again

suck it up, i am a women too and i didn't find it offensive at all. You are just being too sensitive
User836846 Send email
 
Apr 3, 2012

I will never buy this product again

I never met a woman who likes action movies either

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