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Dressesonlinesale.co.uk

United States

Consumer complaints and reviews about Dressesonlinesale.co.uk

User930184 Send email
 
Apr 11, 2012

The quality of the material is very cheap

i 100% agree with all of these comments on the website, i ordered a dress over a month ago now for my school prom, and was really looking forward to getting my dress, after 28 days (at which the dress should have been delivered) we gave them a couple more days jst incase it had been delayed in the post. there was still no dress. i then went onto there website getting very worried thinking i had been robbed. it was true. i spoke to various people on their live chat, and there english was VERY POOR, it was very simple english. at first they said they couldnt find our order. we were furious, then after we gave them a reference number that paypal provided us with, they found the order, and told us that my dress hadnt get even been made!!! i demanded it within the next 7 days, and they said it would be done. 4 days later, i went back onto their live chat, and still, the dress was being "processed" after another 2 days, i asked what stage my dress was at, again, they said it was being "processed" this is when we had had enough and we did a charge back through visa and we got our money back. i would NOt NOT NOT NOT NOT NOT EVER recommend this site to anyone, they are a scam, then say they are based in the UK on their site, but its really in china. NOT a good site, keep well away!!!
User929967 Send email
 
Apr 10, 2012

The quality of the material is very cheap

I ordered a dress and it was well overdue and they kept on saying they would email me and tell me it has been dispatched and it never did arrive. This was the dress i wanted and after i read all of the above comments i knew what i got myself into so i have demanded a full refund. Lets just see how long that will take. This website is fraud and i strongly advise people NOT to buy anything from this website.
User929251 Send email
 
Apr 9, 2012

The quality of the material is very cheap

I ordered a prom dress in February. Delivery was promised in around 25 days, but I heard nothing for weeks. When I chased them, they kept saying it would be dispatched in a few days and a tracking number provided, but tgis never happened. I suspect this was time-wasting tactics to try to take me beyond the Paypal dispute time limit, but I opened an dispute and got an immediate refund via Paypal.
User928759 Send email
 
Apr 8, 2012

The quality of the material is very cheap

I ordered a dress from dresses-online six weeks ago. it still has not arrived even though they promise delivery between 18 to 21 days. The dress is for my daughters prom . I wish that I had read these reviews beforehand. I have set up a dispute through paypal just to be on the safe-side. They do answer my emails pretty sharpish but just say things such as your dress will be sent in 5 days e, t, c then nothing until I email them again 8 days later. talk about fobbing you off.
Omotola Send email
 
Mar 19, 2012

The quality of the material is very cheap

I just received a dress that i ordered from this website and i must confess that i'm really disappointed. The dress came in on time but the quality of the workmanship is very poor. I've complained to the customer service and I’m requesting a refund. If your wedding day/anniversary means a lot to you, don't gamble; See what you want to buy before making the purchase. Cheap China product is what i've gotten! Stay away from this site!

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