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Duracell

United States,
Hawaii

Consumer complaints and reviews about Duracell

jsavellar Send email
 
Feb 17, 2020

Leaking Batteries

I have used Duracell batteries for many year. It's the battery I have always trusted, but I have been noticing that the quality of Duracell AAA and AA batteries has really went down over the years. Today my alarm keypad was beeping because it indicated that the batteries are low. I opened the keypad to change the batteries and the batteries had leaked inside the keypad causing a lot of corrosion. The batteries are dated March 2026. I was able to clean most of the corrosion and the contacts. I replaced the batteries and the low battery indicator is now green. The thing is my alarm still beeps as if the batteries are low. I hope it didn't ruin my alarm keypad. :-( This is not the only time I have had Duracell batteries leaking. I had bought a 32 pack of AAAs Dated 2023 from Costco and only used about 10 batteries. When I went to get more batteries from the package maybe about 2 months later the rest of the batteries had corrosion from the batteries leaking. I don't know if all the batteries were bad, but I had to get rid of all of the rest of the pack. There are also other instances when the batteries have leaked. I don't know what happened to the quality, but it isn't like it used to be. Time to find a new battery.
ReverendKenKluk Send email
 
Jan 22, 2020

Defectice Duracell Batteries

I have been using Duracell Coppertone Alkaline batteries for over 15 years now and they worked great. Recently I opened a package of batteries staled to expire Dec 2022 and several of them start leaking and ruining several different items, including clocks, flashlights, and other battery operated pieces of equipment. I am concerned as to what happened to Duracell and why they no notice has been posted on the internet about these defective batteries. Recall notices of defective products used to be issued to protect the consumer from physical and financial harm from defective products. But it appears that companies are so corrupt and evil that instead of protecting the consumer from their cheap garbage they produce, they sell harmful products with no regard for their customers or this world. So who else out there has been screwed by these cheap products produced by Duracell?
Gerri Send email
 
Oct 1, 2019

Duracell AA batteries

I am a landlord. I had my electrician install new AA Duracell Alkaline Batteries in all of the First Alert Smoke and Carbon Monoxide Alarms in the building on May 8, 2017. The batteries had an expiration date of Mar 2026. TODAY Sept 30, 2019 one of my tenants had to remove the Smoke Alarm in her living room because it went off when there was no problem. When she looked at the batteries one of them had been leaking from the bottom and was a mess. She keeps a battery tester in the apartment. So she tested both batteries. Even the battery that was leaking tested that it had plenty of juice. So what happens in that case? If a battery that leaks still has juice in it, can it cause a fire? Say in the case where it might be used in something that doesn’t make an ungodly noise? Or if an alarm goes off when a person could be on vacation and no one could hear the noise? Just how dangerous can this leaking battery issue be?
Gerri Send email
 
Oct 1, 2019

Duracell AA batteries

I am a landlord. I had my electrician install new AA Duracell Alkaline Batteries in all of the First Alert Smoke and Carbon Monoxide Alarms in the building on May 8, 2017. The batteries had an expiration date of March 2026. TODAY one of my tenants had to remove the Smoke Alarm because it went off when there was no problem. When she looked at the batteries one of them had been leaking from the bottom and was a mess. She keeps a battery tester in the apartment. So she tested both batteries. Even the battery that was leaking tested that it had plenty of juice. So what happens in that case? If a battery that leaks still has juice in it. Can it cause a fire? Say in the case where it might be used in something that doesn't make an ungodly noise? Or if an alarm goes off when a person could be on vacation and no one could hear the noise? Just how dangerous can this leaking battery issue be?
reid993 Send email
 
Jun 20, 2019

AAA duracell quantum

On the AAA Quantum the + end does not extend like other batteries. I have add the batteries not work in a variety of devices. When replaced with normal Duracell AAA works fine.
JoanneHutch Send email
 
May 31, 2019

Leaking. tteries

Leaking batteries
Joanne H | 31 May 2019, 17:21
We have changed from alkaline batteries as we heard that duracell batteries are lasting 10 times longer. But we have purchased batteries and had so many problems our rc car remote control had the batteries in for a month acid started leaking out. Our tv remote, camera an xbox remotes all had to be cleaned out because of leaking batteries. When we tried to complain on the website it wouldn't submit. We are dissapointed in this product it does definately not last 10 times longer.
JoanneHutch Send email
 
May 31, 2019

Duracell leaking

Leaking batteries
Joanne H | 31 May 2019, 17:21
We have changed from alkaline batteries as we heard that duracell batteries are lasting 10 times longer. But we have purchased batteries and had so many problems our rc car remote control had the batteries in for a month acid started leaking out. Our tv remote, camera an xbox remotes all had to be cleaned out because of leaking batteries. When we tried to complain on the website it wouldn't submit. We are dissapointed in this product it does definately not last 10 times longer.
JC1 Send email
 
May 7, 2019

Duracell Quantum

I bought two 36 packs of Duracell's Quantum batteries, and they have a VERY short life span when compared with other batteries. I paid extra expecting to see better quality and life. But the results are the opposite and disappointing.
City Send email
 
Sep 25, 2018

Batteries getting very hot & smoking

Bought a ten pack of AA Duracel 10 year batteries at Home Depot. Installed 4 in a plastic battery holder and it got very hot and started to melt the plastic. Tried another 4 and within minutes the same thing happened. Returned the batteries with an article from of burning Duracel batteries from a complaint website for Duracel.

Purchased Energizers and everthing woked out fine.
billmunro2001 Send email
 
Jul 8, 2018

Leaking duracell AA batteries 2024

Battery "guaranteed 10 years in storage" leaked in package purchased from Costco. They used to be the best, but now they are not so good.
Pnelson Send email
 
Mar 9, 2018

Duracell

Duracell battery no good have second time leaking mostly from bottom of battery, then got to clean device, till I get a ok from company I will be using Energizer!
Pnelson Send email
 
Mar 9, 2018

Leaking batteries

This second time Duracell has leaked mostly from the bottom of battery, I now no longer use these batteries, I am now using Energizer, each time they leak I have to clean out the device, I have heard they were never that good and run out early so you buy more! Well I'm till I get a ok from company that problem fixed I Will Not be buying anymore of there product!..they want me to buy there product again......prove to me product.........BETTER!
thewinner Send email
 
Mar 3, 2018

Batteries have leaked

In the past couple of years and after using them in many devices they have leaked to the point of damaging several devices .....Some rather expensive some that are not expensive but None of the batteries should have leaked and until I hear from Duracell with a resolution and payment of damages I for one will not use their products
BRM1475 Send email
 
Feb 26, 2018

Quality of Quantum battery

I bought a set (8 pack), of the Duracell Quantum batteries, over Christmas time to supplement my son's toys for Christmas. This is/was my first time purchasing this particular brand, and certainly the last. 2 sets of toys, neither one worked from the batteries, and past confidence in Duracell products actually near convinced me, that no - it CANNOT be the batteries. Well as I was doing some spring cleaning over this past weekend, I came across these neglected items that were thought just not to work, swapped the batteries for some $5.99 pack of Rayovac Batteries, and guess what? My son now has two great working toys! I checked the power charges of some of the batteries, don't even show enough power to show dead battery. For a little more than 2x the cost of an average everyday competitor, I thought this was a very poor job by you all.
kimmylane Send email
 
Dec 17, 2017

Defective Hearing Aid Batteries

To Whom it may concern:

I bought a six pack of hearing aid batteries and only one battery worked. This is.so very disappointing as the batteries are crucial for my everyday life. I tried to take them back to the store but because they were open, and yes even with the receipt, they refused to replace them. So I am writing my concerns as to me it was a waste of my precious money that I really cant afford. Is there some way we can resolve this problem, so I can go back to hearing again?
snowf40 Send email
 
Sep 26, 2017

4 pk of D cell, only 2 work

I bought a 4 pack of D cell batteries today at CVS in Fair Oaks California. Only 2 of the batteries work. The remaining two are dead!! Bar code 41333 43001

I would like my money back

Very unhappy as I am on a fixed income!!!!
tomkd Send email
 
Sep 26, 2017

Advertising NFL

Do not advertise on NFL games. Like the product but will boycott. Thanks
tomkd Send email
 
Sep 26, 2017

Advertising NFL

Do not advertise on MFL games. I have used your product many years but will boycott if you do.
deb11s26 Send email
 
Jul 26, 2017

Exploding BATTERIES

We have always purchased Duracell batteries,for years never had any problems until recently. Our 7 year old grandsons walkie talkie batteries exploded runing of course the walkie talkie. We of course checked the date to make sure that it hadn't expired the date on the battery was 12/2023 I put the battery in them myself that day 7/12/17,no they hadn't been used before we purchase them from B.J's. Now today our kitchen clock stopped running time for a new battery no I was shocked to find out that the battery had ruined my clock as well. Being so upset about the money we had spent on not only the walkie talkies, my kitchen clock and the batteries everything hit the garbage can. We would be handling this a whole different way if our grandson was serious injured. I tried to call the customer service department to voice my complaint only to find out that the number had been disconnected. I'm so disappointed with the quality of your batteries really don't we're plan on purchasing them again. You can believe that I'll be sharing my experience with my friends and family. Debbie
PastorKramer Send email
 
Jul 19, 2017

Leaking Duracells

I've used Duracells "religiously"... probably since the early 70s because they NEVER leaked! Eveready batteries leaked, Ray-O-Vac batteries leaked, Burgess batteries leaked, but Duracell just died and did NOT leak! But for the past several years time and again I've been cleaning up after Duracell!!! What's going on with them?! I just sent a "complaint" to Duracell about a digital wall clock with leaking Duracells... but won't hold my breath.... I've had my good aluminum flashlights ruined from leaking Duracells -- flashlights that are no longer made so I managed to disassemble and clean them up the best I could. (They're no longer made.) Even thought they are heavily etched from the leaking Duracells, they're worth more to me that way than junk flashlights Duracell would probably send me IF they did "replace" them.
[email protected] Send email
 
Feb 27, 2017

Weak and leaking Duracell

1. I found many batteries leaking in my devices in the past two years. I have been using Duracell for decades and I have never experienced any problem before 2 years ago. I spent hours with cleaning battery holders. (Types: AA, AAA, C) Of course the contacts will never be perfect again :(

2. Weak Duracell or low battery voltage. Sometimes I check voltage of new batteries. I often measured values below nominal voltage.
- 6-8-time check in the past few months of brand new 2032 bat. (best before 2024) without load 2.2-2.5 V iso 3 V as minimum!
- A few times I checked AAA batteries with the above conditions (best before 2024). 1.3-1.4 V iso 1.5 min. nominal voltage.

When I started using Duracell, someone told me that Duracell pays for the device if contaminated by spillage. I don't know if it is/was true but he convinced me about its good quality. Now I am disappointed.

2017.FEB.27.
Regards, I.
Gmarita Send email
 
Feb 15, 2017

Duracell Leaking Batteries

I have recently come across two devices that contained leaking Duracell. The first time I was surprised, but didn't think too much about it. Then it happened again today. My flashlight that I keep or emergencies did not work when I checked it, so opened it. Two AA batteries were swollen and leaked to where I couldn't get them out of the flashlight with out digging them out. I was able to determine they were supposed to be good until 2020. I will not be paying for Duracell batteries from now on.
Noslenpar Send email
 
Feb 23, 2012

Leaking batteries

I had the same problem with leaking Duracell batteries fro Costco. I don't know if the problem is with all Duracell's or just the cheap bulk pack from Costco. They ruined my alarm clock and the remote control for my toy helicopter. And these are not things that sit around without being used for long periods of time. Never buying Duracell again. I now use Sanyo Eneloop rechargeables, they're great.
Nomoreduracell Send email
 
Feb 23, 2012

Leaking batteries

Just lost three flashlights and two remotes to Duracell AAA. Costco. Have not had this problem before. Saw a leaker in a new package at the store as well.
Meflaca Send email
 
Feb 23, 2012

Leaking batteries

I completely agree as we are having the same problems with Duracell batteries. We will no longer buy them. We used to buy ours at Costco also. We don't anymore. We also won't purchase Kirkland batteries from Costco as it is our understanding that they contract Duracell to make their batteries. We are extremely disappointed in Duracell and their makers. They need to step up before their stubbornness costs them more on their bottom line than correcting the problem now.

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