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Consumer complaints and reviews about Ebay

getdestroyed Send email
 
Aug 31, 2017

Sending Lemon "Refurbished" Phones

Alltechwholesale is a complete sham. Don’t know how they got so many “good” reviews on eBay. Been working in the industry for awhile, and unfortunately it can be fairly simple to trick people into thinking you’re legit. Bought a phone from them, emailed them the NEXT day to tell them it was having problems but need to exchange it as I couldn’t go without a phone again just because they sent me a half working one. Unwilling to work with me, so I figured I’d deal with it and just have a phone half the time. Now JUST over a month out and it’s no longer working at all. Because I’m out of their “warranty” period (which isn’t actually a warranty), they won’t do ANYTHING. Literally, worst customer service I’ve ever dealt with. They won’t have TRS on eBay for long if this is how they treat their customers. Complete rip off.

If resolution is made, I will make all of the reviews made about their atrocious customer service right again, byt providing an appropriate update on how they handle scenarios such as this. Until then, I advise to bid with caution.
dm_rkeytek Send email
 
Feb 6, 2017

eBay / Alltech Wholesale - Theft/Fraud

I attempted to purchase an Apple Watch from Alltech Wholesale on eBay in late December 2016(Shows up as CExchange LLC on my bank statement). As soon as I pressed the confirmation button on the purchase I realized that I had ordered the wrong size watch so I immediately tried to cancel the order. I got an immediate response from the seller (Alltech Wholesale) saying that the order cannot be cancelled because it had already shipped (this ended up being a lie). So I decided to make the best of it and see if I could work with the smaller size watch and waited for it to be delivered. After it did not arrive in over 10 days I contacted the company through the eBay communication email and asked where the watch was. I was then informed that my order was cancelled and that my purchase was refunded. When I questioned why the funds were not replaced in my account yet, I was told that it may take a few days.To make a long story short, it is now over 30 days later and my purchase has still not been refunded. I have sent additional emails to the company through eBay and have received no response. This is blatant theft and fraudulent activity and completely unacceptable.Avoid this company like the plague as I found similar complaints online.
D. Moser
Chantal Send email
 
Feb 14, 2015

Misused of ebayer protection

After 10 years on eBay with 100% positive feedbacks 509 no negative ever few neutral ebay took again side of the buyer who lie about the item,ebay does nothing to help sellers you loose every time with them. Will not remove that horrible negative feedback I drop 2 great listing because PayPal will hold the money to pay the return refund plus shipping.
I decide not to sale on eBay anymore maybe keep account open to buy few cheap items only use a lot Amazon way more reliable and good deal as overstock too free shipping witch are not ebay case many seller have super high shipping fees.
A very big disappointment since 2005 I did believe ebay could considered a trusted seller,no they side no matter what on the buyer.
You cannot even put anymore negative or neutral feedbacks only positive following the negative you getting,purely disgusting.
eBay abuse me as well on my iPhone never send the coupons because their excuse was I did change my listing words few tim, their fees are extravagant as PayPal too tired to get abuse that way.
Very stupid from eBay no sellers no buyers I hope they be loosing members after members.
You have craiglist Bonenza and etsy to sell maybe way better that ebay today.
User851263 Send email
 
Apr 11, 2012

eBay / Alltech Wholesale iPhone scam

Recently, eBay sent an email soliciting to purchase used Apple iPhones. I had a 3GS 32GB that was in absolutely perfect condition and was considering upgrading to a 4S. Clicked their link in the email and was taken to a page where I answered some questions about my phone's condition and printed the FedEx shipping label to send the phone to eBay for a purchase price of $155.71.

Today, I received a response indicating that my phone was not in the condition I described and the reason specified was "Item shows multiple signs of heavy wear: Deep scratches, scuffs, pitting, or other cosmetic disfigurement. However none of said wear in any way inhibits normal function of the item.The housing of the unit has sustained significant visible wear or cracking."

The phone was in a case with a screen protector installed from the minute I purchased it. There was nothing wrong with the unit and certainly nothing as described in the previous quote. I sent the phone back in the original box, with all documentation, SIM card removal tool, charger cable, and even put the factory screen protector back on.

They did, however, make a counter offer of $75.17. INSULTING!

I called the 800 number and spoke with a rep from AllTech Wholesale who placed me on hold and then stated that she could raise their counter offer to $114. I promptly told her to send my phone back and that it had better be in the same condition it was when I shipped to them.

What a TOTAL scam! I never expected this type of behavior from eBay.
User760839 Send email
 
Apr 11, 2012

eBay / Alltech Wholesale iPhone scam

DONT EVERY BUY FROM THAT COMPANY, I HAVE VERY BAD EXPRIENCE WITH THEM, RECEIVED BAD ESN PHONE ( IN LOST STOLEN LIST), OR PHONE THAT DOES NOT WORK

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