Submit a Complaint

ECCO shoe

United States,
California

Consumer complaints and reviews about ECCO shoe

Rory Lyons Send email
 
Aug 17, 2019

Sole failur

After wearing my ECCO shoes for less than 30 days the foam or what ever you call it started crumbling off the shoe.
There is a thin rubber sole that sandwiches this foam material to the bottom of the shoe. It literally started coming out of the side of the sole creating a huge embarrassing mess all over the floor while I was at work. This material comes off as chunks and breaks into even smaller pieces creating an absolute mess, I had to leave work in shame because my shoes were literally littering the floor in my office with black debris. Had to take them off in my car as it persisted disintegrate.
This comes less than a month after the same incident happened to my ECCO Gor- Tex pair which literally did the same thing but I wasn’t in my office to suffer the embarrassment. I wasn’t as alarmed to the first pair as I thought I may have stepped in something that triggered this.
But after this I researched this to find a lot of people are having the same issue. The shoe is very comfortable but this issue with the sole is unacceptable and should be fixed as they are not cheep.

Please see attached photo to see this issue.

Sole failur Sole failur Sole failur Sole failur

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username