Submit a Complaint

eDefense

United States,
Minnesota

Consumer complaints and reviews about eDefense

Kmhood Send email
 
Mar 17, 2012

Fraudulent debiting from my checking account

i just found out them same thing happened to me. I apparently have been charged since June. When i caught it in Dec Wells Fargo accepted the claim and then closed it out. Today i spoke to a claims rep who put me through to e-defense who stated i had been charged 3 time but they would credit me back. I called back to e-defense as i wanted to hear the tape recorded phone call authorizing the charges. He told me i had been charged 8 time but they wold give my money back or i could listen to the tape but not both. He also said that they were in partnership with wells fargo and if i wished to pursue any action with wells fargo he would need to end the call and pull the tapes but could not refund my money until the dispute was settled. I'm terrified that they will doctor the phone conversation and i will not get my money back. I never order anything over the phone as i dont know if it is a scam or not. I never give my debit number over the phone either. I questioned wells fargo about my card being debited and the cvl;aims rep told me i had no proof that wells fargo gave them me number. i would like to pursue some type of legal action but am unsure where to begin.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username