Submit a Complaint

Edward Jones

United States,
California

Consumer complaints and reviews about Edward Jones

Jack125 Send email
 
Feb 23, 2012

Lousy investment company

Edward Jones, scam, horrible service, lost me alot of money. I have personally dealt with this company, and let me tell you, if you have any sense, do not let these rip offs handle your funds. Their only concern of course is making money for themselves, regardless of how much you lose. They will tell you they are in business to help you and will get you to buy into any bogus idea they can sell you. You and I live in the real world, businesses are in business for themselves and to make their fat, greedy, wallets bigger. Well, I learned the hard way, I lost all of my money while they got richer. PLEASE, take it from me, do not invest your money in this company, you will end up with NOTHING!!
Plumbpicker Send email
 
Feb 23, 2012

Lousy investment company

I dealt with those ripoff artists for many years only to find out about the hidden costs far exceeded what we were led to believe it would cost my wife and I for them to administer our porfolio. It turned out that we were taking all the risks and no matter what Edward Jones made money as they enjoy an outrageous % of our account win or loose. When we became involved with Edward Jones we understood that we were charged 1% to handle our account but what a surprise when we found out recently we were charged an anual fee of 3.5 to 4.5 % anually and we do not even get a paper trail for these costs and could not use the loss for tax purpose.Those fees are based on your total portfolio's value These guys talk in a language of their own and even a lawyer has difficulty undestanding it. When we ask a question relating to cost they just seem to dance around until they change the subject and we are totally confused and realize that we never got an answer until much later after the conversation has ended. On the onset they say that we should take the low load way of investment as it is much cheaper but fail to tell you about the annual costs . By the way when we first went with this company, the agent was saying (LOW LOW) in lieu of (LOW LOAD) it sounds much the same but the meaning of the word is very deceiving. Also if you look at your investments online there is an amount that is added to your net worth that does not belong to you only to confuse you more and you only find out when you leave E.J. When discussing your portfolio that amount is included in your net worth further deceiving you in believing you have more money than you do.They even bought us bonds in a US company that can be sold only by E.J. what kind of business is that, we can't even sell them ourselves. By the way I recently terminated E.J. and went with another investment firm with much much more integrity.
Your Mom Knows Best Send email
 
Feb 23, 2012

Lousy investment company

lol SEO trolls
Whitefacedsaki88 Send email
 
Feb 23, 2012

Misrepresenation

John Cravens of the Laguna Hils office does a poor job. Not monitoring every clients account and not communicating with them daily. No response from customer service from main Edward Jones office. I asked to close my account and they failed to respond and continued to withdraw funds from my bank. I asked to end it before and they ignored my message. Please investigate since there will be other victims.
SpeculatingWisely Send email
 
Feb 23, 2012

Misrepresenation

As far as risk is concerned, you need to predetermine the AMOUNT of money that you are willing to risk before you call it quits . As an EXAMPLE : Ifyou have $100 000.00 and you PREDETERMINE a 7% to 8% risk, then if the account drops to $92 000.00 to $93 0000.00 you SELL and your position becomes flat !

OR you can use a certain amount of money as insurance by hedging through the use of derivatives .

If a good financial advisor knows what he's/she's doing then they don't need to keep on finding new clients . The advisor will make enough profit in commissions based on profitable returns for their clients through well managed positions taken in the market cycles . You just need a good client base . And if you're good, those clients will stick with you for a lifetime ...

When you start running into unattended conflicts with financial advisors as the person who is complaining above, you need to get a lawyer involved . Don't wait until things get out of hand . The moment you feel that you're being neglected(unanswered), get the law involved .

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username