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Edward Jones

Canada,
British Columbia

Consumer complaints and reviews about Edward Jones

uscgforever Send email
 
Sep 1, 2015

No Talk about current holdings

I transferred thousands of dollars over to Edward Jones from Fedility in summer of 2014. My adviser never once went over my holdings and told me anything was risky or I should sell it. My holding went down 85% and all my adviser can say is : you never should have owned it. Well, that's why I went to Edward Jones, for advise. I am down 11,000 in the last year and I suppose in 5-6 years I might get it back. I doubt I will make any money. How do you tell someone to go ahead and buy something when your down $11,000. Many of the stocks he suggested are down 60-75% in last year.
Bangus Send email
 
Feb 23, 2012

Unauthorized Trade

The broker, Ed Sernoski, did purchase in one of my accounts, 400 shares of BP without discussion or authorization on May 27, 2010. When I complained, I was stalled off by their compliance department and told to complain to IIROC, which is another delaying tactic. Apparently, IIROC will not order restitution.

I have subsequently filed a small claims action for my losses of about $9, 000. Edward Jones lawyers actually filed a statement of Defence which basically states that I am only complaining because the investment has fallen in value.

In 40 years of investing, nothing like this has ever happened to me before. Needless to say, I removed the account. These guys are major bad news. I only hope I get my money out of them before they crash and burn.
SpeculatingWisely Send email
 
Feb 23, 2012

Unauthorized Trade

If you gave them permission to manage your funds and signed a disclaimer, then unfortunately you have no case since they did nothing wrong .

If you didn't sign permission for them to manage your funds, then their lawyer's claim doesn't stand based on '' speculation '' . They don't have proof that you are complaining simply based on a loss, it's only their opinion and that makes it speculative . Facts are what wins court cases ...

Wise choice to have closed your account ...

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