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Emirates Airlines

Malaysia

Consumer complaints and reviews about Emirates Airlines

Rosemawar Send email
 
Dec 3, 2019

DAMAGE LUGGAGE BAG

I would like to make a complaint of mishandling & damaging of my luggage.

On 23 Nov 2019 to 1 Dec 2019, My husband & I traveled to Europe with a group of 33person by Emirates, The following are the flight schedules:-

Date Flight Flight No. Destination ETD ETA
23-Nov-19 Emirates EK347 KUL-DXB 1910 2230
24-Nov-19 Emirates EK7 DXB-LHR 0310 0710
30-Nov-19 Emirates EK150 AMS-DXB 2200 0745
1- Dec-19 Emirates EK342 DXB-KUL 1035 2150

On 1 Dec 2019, upon arrival from DXB -KUL, when I collected my luggage, I found that it was torned apart about 12 inches long even though it was nitely wrapped when the time I checked in at AMS. I am througly upset to see my damaged luggage because it was in good condition when I checked in.
I want to claim what ever cost of my damage luggage. I look forward for your immediate action, thank you.
{Attached herewith the photo of my damaged luggage}

Any enquiry, pls contact Rosnah - +60194567095

DAMAGE LUGGAGE BAG DAMAGE LUGGAGE BAG DAMAGE LUGGAGE BAG DAMAGE LUGGAGE BAG DAMAGE LUGGAGE BAG DAMAGE LUGGAGE BAG DAMAGE LUGGAGE BAG DAMAGE LUGGAGE BAG DAMAGE LUGGAGE BAG DAMAGE LUGGAGE BAG

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