Submit a Complaint

EMS Speed Post - Mumbai, India


Consumer complaints and reviews about EMS Speed Post - Mumbai, India

manavverma Send email
Feb 24, 2021

Speed Post Package Stuck in Mumbai

My Package is being shipped from Mumbai to Australia. The status of the package shows Mumbai for the past 10 days. Is this the kind of service EMS Speed Post provides?
Pramod Kumar Send email
Jan 16, 2020

Delay in dispatching consignment

Dear Sir/Madam

I have consignment that has to be delivered in the Netherlands. The consignment number is EK032059444IN, and it has been stuck in your post office since 13/01/2020. If you could look into the reason behind the delay and help in moving the consignment forward I would be grateful. Hope you have a nice day.

Warm regards,
indianinchina Send email
Jul 24, 2019

Parcel stuck in Mumbai for too long

My father sent some important documents by EMS to China on 9th July in Mumbai. On 17th July(8 DAYS), it was STILL IN MUMBAI! What is the use of spending so much money and sending by EMS. Why did they not send it the next day. The WORST ever service till date👎 Funnily, the day the parcel left India (17th July), and entered China, everything became fast. Customs was cleared and parcel sent within China super fast. If the parcel was sent from India the next day, then 8 days wouldnot be wasted. This is the pathetic condition of "SPEED" post in India.
realty4sale Send email
Dec 11, 2018

EMS still in cistoms WHY? !!! I want answers

My package has been in us customs from India since 11/30/2018 and its 12/10/2018 this is ridicules, I wish I had a number or someone to talk to, to find my package, its not right holing my package, or at least someone give me and answer why its still there
Malletirajesh Send email
Nov 19, 2018

ATM Card

I have applied for the ATM card on 26th October 2018 I have got message dispatched on 29th October 2018 I am not deliver the item please help me
Bharat chouksey Send email
Sep 14, 2018

Not reci ved my parcel as it had been reached at mumbai ems

Hello sir/madam

My package (ee072948871ph) dated 28/08/2018 from Philippines is not received yet. It has been came to mumbai customs but status is showing that it is retained due to unspecified reason.
So may i know when my package will arrive to me
Thanking you.
annieangel Send email
May 14, 2017


I had courier to USA on 9 may still on tracking its showing 11may (11.36am) insert item into bag mumbai EMS, after tht no updates.since 3days no updates.. May i know is my courier is in process or not. why we dont get updates on website

tracking no==EM526858435IN
kamala Send email
Dec 20, 2015

Parcel hold in Mumbai for 12 days n still no movements

hi my item has been stuck in Mumbai speed post since last 12 days n still hasn't moved. No one pick their phone or respond to my email.
Tracking number EG644750772IN.
please help ASAP as i need the item urgently.
balimahesh Send email
Nov 30, 2015

Letter not delivered.

I sent Letter from USA tracking no EC572202213US, its been more then 4 weeks sitting at mumbai EMS, called 100 times to given no, no one is picking phone tried to send email which is also not reachable, what could be done for this pathetic situation for just delivery of simple letter.

The Asst. Comm. of Customs,
CED Section, APSO Bldg., Opp- Sahara Star Hotel,
Near Domestic Airport, Mumbai- 400099.
Tel: - 022- 26156063.

Maddawgzy Send email
Feb 23, 2012

Parcel not delivered

2/4/2012 7:22:00 PM INDIA MUMBAI EMS Receive item at office of exchange (Otb)
2/4/2012 7:25:00 PM INDIA MUMBAI EMS Insert item into bag (Otb)

ITEM EM474746303IN

Paid for item on 2nd is it stuck in Mumbai... destined for Australia Please find out ???????? Thankyou or need
to do credit card charge back. Whos running their postal service ?????????
Maddawgzy Send email
Feb 23, 2012

Parcel not delivered

Item Suck in MUMBAI ITEM NO EM474746303IN

2/4/2012 7:25:00 PM INDIA MUMBAI EMS Insert item into bag (Otb)

Were do we write email to ??? 8days stuck in MUMBAI heading to Australia what gives?????? who run postal service there.
DenisPan123 Send email
Feb 23, 2012

Parcel not delivered

For me sending parcel from HongKong
EQ300375341SG EMS number!
from 5 jan in mumbai custom!
It is battery for game cost 200 $.
Now 23 and i don't know that to do
Please help!
[email protected]
DenisPan123 Send email
Feb 23, 2012

Parcel not delivered

For me was sending parcel from HongKong with battery and rechargeable system for game. total cost 200 $.
EQ300375341SG EMS number!
from 5 jan in mumbai custom!
Now 23 and i don't know that to do?
I am Russian and in India only for holidays!
Delivery address is Goa, Morjim
Please help!
[email protected]
Suzy00 Send email
Feb 23, 2012

Parcel not delivered

receiving parcel in India by EMS is tooooooo hard sometimes it takes a month or more then that also they charge extra tex, mess up almost stuffs, rarely steal some stuff, no resposibility about service. even if u ask about your parcel to India, they will tell u that tomorrow, and tomorrow, and tomorrow, and next week...
Unfortunately no sending parcel to India by EMS is the best way...
absolutely wasting money, wasting time, wasting energy.
DJAY_Melb Send email
Feb 23, 2012

Parcel not delivered

I sent a parcel from Australia on December 12 2011 and till date there is no information from anyone on what happened to it in India. Paying $50 is a waste. Better to use professional services like DHL/UPS/FEDEX. They give timely tracking of the consignments. If this continues then the business to SPEEDPOST will drop down and eventually the employees will be chucked out. Hope the employees of Indian Post understand the importance of timely services to the mass and improve their attitude. India cannot be a global player with such pathetic public services.
Christopher N. Send email
Feb 23, 2012

Parcel not delivered

Respected Sir/Madam
I have a similar complaint like most people here. A parcel has been sent to me via EMS from Nigeria to India since 30/11/2011 but till date, i am yet to receive the parcel. The parcel consist of a Laptop & a shirt and it has since 4/12/2011 been lying with the Mumbai Customs. I have never experienced such service before and it is unbearable. I am a foreign student studying in the University of Bangalore and i need the laptop to aid my studies. My tracking number is EE320249515NG. Please if anyone can help me with the situation of things...i will indeed be grateful.
Christopher N
Sonkul Send email
Feb 23, 2012

Parcel not delivered

EA672139337IN ...havnt details on net also of delivery of the parcel
Raja Mony Send email
Feb 23, 2012

Parcel not delivered

Hi sir
I have sent my original Document on 1st nov 2011, from Bahrain to Tamilnadu by EMS express . The document has been stuck at Mumbai now. This one very urgent for me please.My EMS no : EE000205072BH. Please checked out and delivered soon.
Thank you
H M Ahn Send email
Feb 23, 2012

Parcel not delivered

I am await for my parcel from Mumbai India, EMS No is EM037740019IN.
Please make a process quickly.
H M Ahn, From Australia
Send email
Feb 23, 2012

Parcel not delivered

I have sent a parcel on on 7th June (from JAPAN) and it has still not been delivered as yet my the SPEED POST of Mumbai, India to my parents! Its more than 10 days now, while I am writing this complaint.

The tracking no. is as follows :

Shyamk Send email
Feb 23, 2012

Parcel not delivered

I like to add here after long last, my package arrived at the local post office. Get ready for this...
I had to pay a customs duty of 10, 000 INR which is close to 250 USD !! That is literally double the cost of the damn tablet! which i could have used to buy an IPAD2

To add further insult to injury: The customs people had ripped open the package to "see" the contents inside and have damaged the tablet glass in the process. SO basically after paying close to 500 USD, i am left with an exotic tablet from Mcbub that may end up being a wall hanging.

Let this be a warning to all of you who order from Mcbub and who live in India.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code



    User Registration

    Already a Complaint Board member? Log in now.
    E-mail address:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Forgot your password?
    E-mail address:
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username