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Etihad Airlines
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Sep 12, 2016
Complaint reg money being stolen during flight
Etihad Airways
With reference to my earlier complaint dated 9th Sept, 2016, my son who is in San Francisco has just informed me that his seat was actually changed from 8C to 5A on the Abu Dhani to San Francisco flight No.EY183 on 7th Sept, 2016. I am still awaiting any response from Etihad. Please look into this matter at the very earliest and also my suggestion of having the CC TV coverage inside the cabins.
I have gone on the Etihad complaint site and have seen another complaint about a person having his money stolen while he is asleep. I have spoken to several people and I am surprised to see that this is happening with a prestigious airline like Etihad. I trust you will take this complaint seriously and see that people are safe and do not have their money stolen while they sleep.
Thank you,
Zinia Lawyer
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Sep 9, 2016
Money stolen on flight
I feel it is my duty to report this incident to Etihad.
My son was on a flight on 7th September, 2016 from Abu Dhabi to San Francisco Flight No.EY183, dep. 02.25 in seat No.8C, Business Class. When he arrived in San Francisco and after reaching his hotel, he realised that $ 1000 was missing from his passport folder which was in the zip pocket of his carry on luggage which was stored in the bin above his seat. It is absolutely shocking that while passengers are asleep, specially when it is a long flight of 16 hours, and an early morning flight at 2.25 am, that money is stolen from your hand luggage. It is highly doubtful that a passenger would steal from a fellow passenger in the Business class, specially as he was in the small cabin of business class.
I would appreciate if you could thoroughly investigate who was the crew on this flight and make inquiries, as it is very disturbing to think that money is being stolen while you sleep on a flight with Etihad
Please do respond and keep me in touch on the investigation that is being done. May I also suggest that aircrafts should have CC TV coverage inside the cabins which would be the safety for all.
Zinia Lawyer
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