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Express Credit Auto

United States

Consumer complaints and reviews about Express Credit Auto

RJ Send email
 
Jul 11, 2015

Rude sales men

they have a 2009 Chevy four door that I was enterested looking at so I pulled in and walked in and talked to one of the sales man and told him I'm interested in that 2009 can I look at it and he said no we aren't allowed to show any cars or trucks till we can get the customers approved so I told them okay well yall won't get my business than if I can't look at a truck to see if I like it first than the sales man said we'll hang on let me go talk to my manager while I waited another sales man walked up to me and I asked him why can't anybody look at any trucks before anything and he said well it's the way it is and he said sorry it upsets you that you can't look at the truck but there is a lot more dealerships around that I can go to if I don't like are policy he was rude and really needs to be punched in the mouth so the salesman that went to the manager came back out with the keys to the truck and he said lets go look at that truck while my manager looks over your paper work by that time I was already upset so I walked out to go look at the truck and it was a nice truck 2009 and they wanted 25,900 for it so I told him that's to much money for that truck more than I wanted to pay so I look on Kelly blue book for the value of that truck same truck it values at 19,800 but anyways I was going to trade in my car that valued at 10,400 for a down payment for the truck so they did the paper work and came back and told me with my car and 7,500 down they can get me in to the truck so I laughed at them and said no thanks yall are a joke to want my car and with that much money down for that truck so I left but that place is a joke and I don't recomand this place to anybody to try to get a car there they suck and they are rude and the commercial they have says they can get anybody approved and they don't turn anybody down and they way they work is they base on your income they don't care about credit and while I was dealing with the salesman they turned a guy down that was trying to get a car for his family because of his credit and that he needed a lot of money down and I felt sorry for that guy but it makes me mad that this company lie to get people in the doors than turn them down when they get there so the big bosses of this company really needs to know how this Car lot is ran and needs to figure out if there really there to help people to get in a car or there to lie to them and turn them down but any other dealer ships will treat their customers with respect

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