Submit a Complaint

Express Scripts

United States,
Indiana

Consumer complaints and reviews about Express Scripts

Vera J. Smith Send email
 
Sep 14, 2019

Lack of Cooperation via Prescription Orders

I have requested multiple times that Express Scripts NEVER AUTOMATICALLY send me existing prescriptions on file unless I contact them and place an order. Use a flag, red warning message, or set alarm on computer that shows this message. Why? Because just completed my Annual Health Checkup with my physician and let her know filled my last order on July 1, 2019 for 90 days and there are no refills on record. So, she renewed my prescriptions for upcoming year with a hold upon request. Well, I received two 90 day refills in the mail today (9/13/19) that I DID NOT ORDER. I do not want to stockpile up on medication!!!!!! Especially, my L-Thyroxine (Synthroid) Tabs since the strength may be subject to change. PLEASE advise me what action can be taken by myself and/or Express Scripts to stay on track with the two prescriptions on record.

Thank you for your attention and cooperation in this matter.

Vera J. Smith
5454 Caplina Drive
Holt MI 48842
517.694.7383

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username