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Family Dollar Belton SC

United States,
South Carolina

Consumer complaints and reviews about Family Dollar Belton SC

grannycat 74! Send email
 
Dec 7, 2021

Shopping Carts with tall polls on them

This Family Dollar store in Belton SC is not handicap friendly. The shopping carts have large tall polls on the side of them and you cannot take you purchases out the front door. I parked in a handicap space at the front door and had a shopping cart full and had to leave the cart at the cart inside the front door and go back and forth to load my packages. Finally a customer leaving the store helped me with them. NO EMPLOYEE FROM THE STORE OFFERED TO HELP AT ALL AND ONE LADY WAS STOCKING A FEW FEET FROM ME AND JUSTED WATCHED ME !!!! This is very poor customer service and someone needs to be retrained. I know the shopping carts are stolen but what about handicap and other customers who need them to carry out purchases. I had talked to the manager about 3 months ago about this and she said I could call the number listed online. Not friendly at all!! I firmly believe there is another way to hold on to carts without the polls. TAKE THE POLLS OFF THE CARTS AND RETRAIN YOUR STAFF ON CUSTOMER SERVICE!!! MAKE THIS A FRIENDLY STORE AGAIN AT THE FAMILY DOLLAR IN BELTON SC

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