I had a similar issue - I ordered shrubs that were described as "evergreen" - they were not. I asked to get a refund and was told that these shrubs are not evergreen. I sent the company the link from their own website that indicated that these shrubs were evergreen, and also, that their description clearly indicated that you can use the shrubs to hide your property from view. I am out over $210 with shrubs i can't use. I recommend to NEVER to buy from Fast Growing Trees Nursery again.