Submit a Complaint

Fidelity Investments

United States

Consumer complaints and reviews about Fidelity Investments

Ian L Send email
 
Mar 19, 2012

Retirement fund contributions

On April l5, 2010 I mailed via US Mail an IRA contribution to Fidelity Investments for the 2009 tax year. The deposit slip and check both indicated the IRA contribution was to be used for the 2009 tax year. Fidelity received the IRA contribution on 4/20/2010 and ignoring the letter' postmark, the tax year designation on the check and Fidelity deposit form and deposited the IRA contribution for the the 2010 tax year because it arrived one day after their arbitrary receipt cutoff (4/19/2010). As a result I have needed to file an Amended return with both the federal government and the state.

My complaint is as follows:

(1)Fidelity failed to disclose in any of their written or online literature that an arbitrary cutoff date of 4/19/2010 was in effect. If I had know this was the case I would have electronically transferred the funds or sent the contribution registered mail where I could have provided proof of postmark.

(2)Fidelity deposited the IRA contribution clearly designated for the 2009 tax year into the 2010 tax year. They did so without notifying me of the issue. If I had not been carefully reviewing my accounts for unrelated issues, I might not have caught the issue until the following tax year or at a minimum would have caught it later. Further, I am unable to withdraw the 2010 IRA contribution without fund redemption fees, since the money is already invested in funds with 90 day redemption fees.

In summary, the Fidelity cutoff date is arbitrary and harsh with respect to US Mail. Further they have not fairly disclosed the existence of the cutoff date, nor did they act properly in depositing the account for the 2010 tax year when they were specifically asked to deposit it for 2009. Finally, they admitted that while the postmark date is controlling with respect to a 2009 contribution (must be postmarked by 4/15/2009), they deliberately fail to check the actual postmark date.


The above practices are egregious and place burdens on everyday tax payers and in my case, in addition to an amended return, will result in IRS penalty fees.
Beautee Send email
 
Mar 19, 2012

Retirement fund contributions

Change to Fidelity
GJK Send email
 
Mar 16, 2012

Non disbursal of Pension Funds

Fidelity Investments was supposed to disburse my pension funds 10 months ago...Still waiting...Filed a complaint with SEC. Corporations should avoid Fidelity at all costs.
Johnson And Doshier Send email
 
Mar 16, 2012

Non disbursal of Pension Funds

im thikin they probably keep it longer and longer to collect the interrest off your money. My grandpa had problmes with Fidelity a few years ago, 2009, and it made him sick to the point he had to appoint an attorney to help him. its awful he had to pay 3 thousand five hundred to lawyer and then 2 weeks after he got the money put in his bank, he died. i have no respect for Fidelity and I pray God's judgement on them as with what happened to Enron, Countrywide and others that areso scandelous, evil, and take advantage of people that worked most of their lives and allowed Fidelity to use their hard earned money and now they think the money belongs to Fidelity and they can treat people any way they want to and not follow the law. well, there is a law far greater and a God that is far closer than most think. Goodbye Fidelity, judgement day is near. That is from God In Heaven, Jehovah-Jireh, Jehovah Shalom, Jehovah Nissi

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username