Submit a Complaint

Fifth Third Bank

United States,
Illinois,
Auburn

Consumer complaints and reviews about Fifth Third Bank

Camaryn55 Send email
 
May 17, 2018

Overdraft Fee

My name is Veronica Bowers and I call the Bank on 5-10-18 to ask them to transfer money from my 360 card to my checking account. I was told that they may not be able to and then was told to turn on my overdraft in my settings and they will overdraft my account.

I ask how does that work and she told me they will charge me 37.00 for overdraft on every day until it is paid. Well on 5-14-18 I made 5 overdrafts that day. I new I was going to have my check deposited on 5-16-18. So I though I would be charged 37.00 overdraft for that day.

So I continue to check my account and my overdrafts I did for that day came up to 120.00 and the next day they put a 74.00 overdraft on my account. So the total came up to 194.00. Well on 5-15-18 a relative put 20.00 dollars in my account so now it was 174.00 in the negative.

On 5-16-18 my account my check was deposited for 391.00 that left me with 216.00 after they take the 174.00 out I made a few payments and then I saw that they take another 74.00 overdraft fee out. I go to the bank and the bank men gave me credit for one and told me he could not find out about the other until tomorrow.

I came home and call spoke to a lady and she tell me that there was chargers on 5-15-18 and that is what made another overdraft fee. Watch there were know other chargers at all I charged everything on that one day 5-14-18 and now I am left with 2 dollars. If the customer service lady would have never told me to turn on the overdraft then told me i would only be charged once a day at 37.00 a day I would have my 117.00 dollars right now.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username