Hello, all victims of freelance.com!
Today 10.11.2023 in the morning I tried to log in to my freelancer.com account and saw that my account was closed without any warning from freelancer.com.
Most probably they will say that I use several accounts. I am a virtual assistant and working for another freelancer, Ceren. She is from Turkey and I am from Turkmenistan. It is two different countries. In my freelancer.com profile, I wrote that I work for her company Fast Global Translate as virtual assistant. It was not a problem before, but now when I finished 2 projects and earned 80USD in total, they closed my account without any warning and explanations.
I use VPN because in my country, freelancer.com is not working properly without VPN;however, my country is listed in the freelancer.com. So I think it is ok to use VPN on freelancer.com. I wanted to withdraw the money and could not do that as freelancer.com asked me to verify my identity. I started verification, sent them my ID and all needed documentation.
Furthermore, I want to note that my client Ceren has verified freelancer account with all evidence and freelancer.com accepted her. Where my account was not verified yet because I started my verification 2 days ago 08.11.2023. It is obvious that Ceren and I, we are totally different people with different sex, different country citizenship, different age, different name and surname. They have all related documents proofing it and I can send my documents one more time if needed to prove that again. I was just doing my job as virtual assistant for Ceren. And I wrote it in my profile as current job. She hired me out of freelancer.com as virtual assistant. I want my account opened, and I want my money that I worked hard and deserved. Because 70USD I got from client from Pakistan. I did a great job, finished, and the client was happy with my results. He left 5star review. The 14USD I got from Ceren as I translated a document for her on freelancer.com. She is my boss out of freelancer.com and at the same time she hired me as freelancer to translate from English to Russian document. I did the job and she paid me 14USD. Is it a crime? Hope this issue will be solved as soon as possible. I am not only want my money back but also want my account back since I have good reviews and clients wrote me in messages that they are willing to hire me again if they will have similar projects.