I would like to say that when purchasing our sears agreement renewal we did a trust and belief of what people say... LOL... Our washing machine has not been working for two weeks. Summary
1. Agent came out stated it was the motor, he order it when asked about the dishwasher he stated that he was not A Line Agent is what the Technicans are called now if you want duel appliances to be worked on...After begging this person he called his call center and they gave permission for him to look at the washer and then order all parts. Now the parts arrived.
2. The Technician arrives today my huband had to go to work early to get off early to be at home for this repair. The person arrives places the motor in the washer did not even wait for the washer to stop and left.... When we asked for a reciept he stated that his machine did not work and then abrutly left.... We went to place the laundry in the washer and guess what the Washer does not Work....
Out-Come we have now gone through 5/800 numbers to get people in other countries who do not care regarding the USA people and there needs and when we requested someone in the USA they all started to laugh... really. My husband’s contact# is 909-725-6368 for further discussion.
8-1-17