They charge your credit card and never send your supplies. Now I buy them from a company on E-Bay.

There is never no answer when you call and if you leave a message no one call you back. And they charged us for two orders of materials buy we only got 1 now i can't gat a refund on my card or another order of material for witch we were charged. Plus i need material now and cant even order it. So what gives.

we have the same problem with her, never answers calls, never can get material or blades and if you try to find material elsewhere she will cut you off completely.happened to someone we know. when you talk to her with is very very rare she has a very shitty attitude and excuse after excuse, last time we were told they were having phone issues, but funny how the answering machine still picked up!!! now just like everyone else who owns a $5000.00 gaskets on demand machine it is uselses.