I waited a week for an appointment for the GE tech to come out and fix or replace my water heater since it is still under warranty until 2022, took the day off work, boarded my dogs and they did not show up. When I called to find out what happened they operator said the tech cancel because they don't fix water heaters. I was then told to call GE consumer relations. My appointment time was 1 - 5pm. I called at 2:30 just to see where the tech was. They said it was too early to check. Not a word about they were not even coming. Or why did they even schedule me an appointment or even put a warranty on a product they had no intention of replacing or fixing.