I've ordered twice from GoJane, and the first time was in late January 2012. I'm in Canada, and Standard Canadian shipping time is estimated at 2-4 weeks, but both times that I ordered from them I received my items after 1 week! I do consider shipping to Canada to be expensive, but I haven't had any issues with missing items or delays so far. The order that I received recently unfortunately has an item that I want to send back and exchange for something else, so I'm a bit worried about the whole process after reading the feedback here. Today was also my first time to try calling the toll free 800-number, and it was impossible for me to get through; it seems to be out of service! THAT is definitely sketchy. So I'm on the fence about this company... If they haven't responded to me by email soon then I'll probably be a little distrustful of GoJane in the future and may not even bother going through the hassle of exchanging items (I don't want to waste money paying return shipping if the exchange process is faulty).

ive never had a problem with them just double check before you go through with the process, alot of the things they have there website you can find in charlotte russe, shoe carnival, rainbow ect they just have the item for a cheaper price ...but i jst recieved va item nothing was wrong with it ijst didnt want it after reading these comments im skepital about exchanging it will i get my money bck or what?