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Gold's Gym

Canada,
Alberta

Consumer complaints and reviews about Gold's Gym

ACBASA Send email
 
Sep 2, 2016

NO NOTIFICATION AT ALL

IF YOU ARE PLANNING TO BE A MEMBER OF GOLD'S GYM PLEASE THINK OF 100 TIMES!!!!

I've been a member of Gold's Gym for a year. They got my credit card information in the registration day for the automatic payment. For the past 5 months they been getting $ 20.99 in my card which is my monthly dues. Then I change my credit card number which I did inform them. They did a deduction for two months with the new credit card. My fault is I didn't look on my detailed monthly credit card statement as I was confident that they do charge it monthly.

Now the collection agency called me and they told me that I have to pay the certain amount a 4 times of the dues.
I tried to call Gold's Gym to see what happen but apparently the guy I've been talking told me that they can't do anything about it anymore. I asked them about the notice and calls which is a standard procedure to any company but again they refuse to give the information. They just told me that they just e-mail me the notice and leave me a voicemail. No other information is provided. And they even told me to go to my telecom provider which I did by the way.

It is impossible that I missed any letter in my e-mail nor any voicemail. The number that he gave me to check with my service provider is not true either.

Just for the record I am only cancelling the membership as of this date. Because of what they did to me!

GOLD'S GYM IS A SCUM! THEY WILL GET YOUR MONEY OUT OF YOUR POCKET SO BEWARE!!!!
db_yeg Send email
 
Sep 23, 2015

Membership

I was a member for two plus years in Westmount. I recieved a short notice contract to move cities, I asked to cancel or transfer my membership, I was told they were renewing my membership at greater rates every year and it would cost me $300+ to leave the gym.

I signed the contract, though disagree with paying for a gym membership I could never use as I was leaving cities on two weeks notice. I am suing. Everybody I know in this city knows they are crooks, and if they don't they'll be sure to hear about it.

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