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gotv

Nigeria

Consumer complaints and reviews about gotv

Raji Abayomi Send email
 
Oct 17, 2019

missing and cracking channels

please important channels to my kids and I have not been showing, like channel 5, 60, 61 etc. even if they come up they are always cracking. this has been going on for like a month now. 2021831501. kindly help fix d problem asap. thanks in anticipation
Anwume Send email
 
Jul 7, 2019

BIG BROTHER CHANNEL IS CRACKING

Channel 29 big brother channel is cracking. Can you assist resolve this.
IUC NO - 4613354408
13674387 Send email
 
Apr 16, 2019

NOT PICKING PAYMENTS

My account IUC 4622623484 is not activating inspite trying to pay
13674387 Send email
 
Apr 16, 2019

NOT PICKING PAYMENTS

MY UIC no is 4622623484 am trying to pay and its not going through what can i do
Joy Njideka Send email
 
Mar 5, 2019

All channels cracking

Recently all the channels have been cracking heavily. None of dem is showing smoothly. Please help me find a solution. Thank you.
Sodeeq Send email
 
Feb 20, 2019

Cracking

Ever since i bought my Gotv decoder since 2015, i never enjoy it for one day it always cracking and that has stop to subscribe to it for while now.

If this can be rectify as soon as possible i will continue to subscribe to it.
Sodeeq Send email
 
Feb 20, 2019

cracking channels

Ever since i bought my Gotv decoder in 2016 i never enjoy it for one day, it always cracking and that stop me to subscribe for it while now.
Omale Send email
 
Feb 17, 2019

Heavy cracking

Ever since I purchased my Gotv all the channels have been cracking heavily. None of dem is showing smoothly. Please help me find a solution. Am beginning to regret my purchase.
ChibestDboss Send email
 
Nov 1, 2018

Suspended my service

I paid five hundred and one thousand nine hundred Nair
On the 24 of October 2018 my ICU no is 2022432751 I could
Not access my service
Tina1986 Send email
 
Sep 30, 2018

E017-0

Good day all
Since afternoon my gotv have been showing me E017-0:The Decoder is not enable for this channel. Please contact the gotv call centre for assistance.
And have been trying to check order channe same thin is happening I do not know d reason for it even try calling customer care dere finish my airtime of 1000 without no response . 4623335299
Gracefora Send email
 
Sep 21, 2018

Dissatisfied service

I paid 2000 through my zenith back for my monthly subscription yet my account wasn't credited on the 17th at 9:10pm. Again I paid another 2000 for subscription today this morning and I am yet to be restored even when today payment reflected iny GOTV account. Instead I was told to upgrade and some major channels like zeeworld and others have been blocked
Pls GOTV check my IUC no: 4613604297 and account balance and unblock me.
I have made 2 months payments on the 17 and 20th September pls subscribe my account for 2 months
Goddex Send email
 
Jul 9, 2018

I am disappointed in GOTV

My GOTV has not been upcoming up, I complained and complained (It's does not boot up when I on it). I called the customer service and the guy that answer me the last time I called advise me to subscribe for the next month and see whether there will be a change.... I have paid full package for the past three month without any change and it's hurt to pay for a subscription and not watch even a single station.... I Thank God I was able to find an option of purchasing a StarTimes decoder that give me the opportunity of watching the world cup matches ....
My IUC 4613824914
Ogwuye Send email
 
Jun 17, 2018

Scrambled after payment

I paid for the gotv value package and yet my account was suspended. Reason I don't know. Ref no for my payment.
1014m0288529
ngozi ugwuanyi Send email
 
Jun 15, 2018

unable to credit my line

i subscribed on iuc no 4613664338 on june 12th but was not reflected or credited on my line pls respond to my case
tsabig Send email
 
Jun 3, 2018

Error E16 for over 3 weeks now

IUC: 4622306711
Status : payment successfulstill
Date: May 20, 2018, 8:43 PM
ERROR: E16

Observation: Its appauling that you offer ZERO credible channel of complain= NO Follow up.. Yet your a service provider!!!

Login to my Gotv selfservice portal which by-the-way needs a major face lift!!!

You need to know that this here platform is VERY bad PR for your product. Don't be passive about it, SOMEONE needs to get fired!!! Or yall not interested in satisfying your customers. Don't even get me started on the service when it rains or when i turn on the gen. Yall having a laugh!!
Folarin Send email
 
May 29, 2018

Mistake while subscribing on my got with IUC number

When I was trying to subscribe on my gotv this night I made a mistake on the IUC number....My gotv IUC number is 2029123663 and I did it on 2129123663 and the payment is #1400..Will the subscription be reversed or what?
Folarin Send email
 
May 29, 2018

Made a mistake on the IUC number while subscribing

While I was trying to subscribe on my gotv i mistakingly input a wrong digit number and the payment of the subscription is #1400
Akinsola234 Send email
 
Mar 31, 2018

Unable to view #BBNaija

I subscribed for go tv but it was unable to show big brother naija pls rectify it asap , payment details

GoTV payment of NGN 1,900.00 was successful.
Iuc number 2029238830
Akinsola234 Send email
 
Mar 31, 2018

Am unable to watch big brother naija

My decoder number is 2029238830 akinsola adeyinka help me to fix my decoder problem I have subscribed #1,900 and am unable to view big brother naija since
G.arinola Send email
 
Mar 25, 2018

Subscribe for gotv and is cracked and not given me all the channels I pay for

I paid #1,900 for gotv over a week now not showing any channel and when I come up cracking seriously with little or no channel at all. My IUC 4622616617. I'm not happy at all. Thanks
chefclarence07 Send email
 
Oct 28, 2017

unfulfilled promise

Here's my IUC no. 2016012890, still till now, what you guys promised has not been activated. When I turned it on, the deployed message is, your subscription has expired and its scrambled. But yet you guys kept on sending me a congratulations messages over unfulfilled promises. Good morning GOTV. Am Clarence victor Effiong.
Eagry Send email
 
Sep 12, 2017

telemundo

Why is iron rose playing to times in a day 18h and 21h and we have to wait for 22h to watch women of steel
Sunday Send email
 
Jul 26, 2017

Channels Cracking

I observed that since yesterday other channels (e.g 1, 2, 60, 61 on Gotv) apart from our local channels are cracking. Is there anything we can do about it.

Thank you
chummyluv Send email
 
May 25, 2017

crambled after subscription

I subscribed for gotv but it was saying scrambled , my payment details and iuc number were …GoTV payment of NGN 1,250.00 for 4613979424 was successful. REF: 1014M2681713
Phone number 07032262746
Iuc number 4613979424
chummyluv Send email
 
May 25, 2017

subscribed for gotv but it is still showing scrambled

I subscribed for go tv but it was showing scrambled , pls rectify, my phone number, 07032262747 , payment details

GoTV payment of NGN 1,250.00 for 4613979424 was successful. REF: 1014M2681713
Iuc number 4613979424

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