Sign in
Submit a Complaint
Gourmet Secrets
Canada,
Alberta
Tweet
Consumer complaints and reviews about Gourmet Secrets
JodyS
Send email
Jan 16, 2015
BAD SERVICE
Absolute worst service ever! I purchased a Samplers Club and they didn’t send anything for four months and when they did start sending again it took about two months to receive an order. They would not let you order for the months that they did not provide until the end of your term and even then they still do not have the codes so that you can order it now.
They are horrible to deal with if you have any problem and don’t really care about customer service. When their courier didn’t deliver it to my door (as they promise) they told me it was my problem and that they considered it delivered and I needed to go and pick it up, also that they would not re-send if the food was ruined or credit as they thought they completed their part.
I am currently waiting for a credit to go through as I will not deal with them anymore but it has already been ten days and I haven’t seen the credit still. They are really frustrating and it is definitely not worth the stress of dealing with them!
DO NOT USE THEM!
ald_5872
Send email
Feb 12, 2013
SCAM
They lure you in with the $25 for $200 worth of meat lie (once you read the fine print you find out that you get 4 $50 coupons to use on 4 separate orders... so that means you're paying shipping 4 times and you're having to order an extra 2 packages of meat in order to satisfy their 3 pkg minimum order). On top of all that, their prices are astronomically high!
Unfortunately, in a moment of stupidity, I was taken in by this scam. Now, I'm out a total of $177 dollars for meat that would have cost me approximately 1/2 that in a grocery store. STAY AWAY from this company!
Previous
1
Next
Complaint Registration Form
Information of the Company you are complaining about
Subject of Complaint
City (optional)
Complaint Details
Attach photos (optional)
Confirmation code
Submit
Submit Complaint
|
View full list of Companies
|
Latest Complaints
|
Terms of Use
|
Privacy Policy
|
Contact Us
© 2025
Complaint Board
User Registration
Already a Complaint Board member?
Log in now.
Username:
E-mail address:
Password:
Code:
Loading, please wait...
or connect with Facebook
User Registration
A confirmation email was sent to "
".
To confirm your account, please click the link in the message.
If you don't see the email in your Inbox, please check your Spam box.
User Login
Not a member of Complaint Board?
Register now.
E-mail address:
Password:
Forgot your password?
E-mail address:
Back
Loading, please wait...
Your password has been sent to the specified email address.
Log in
or connect with Facebook
User Facebook Login
Enter Username