Submit a Complaint

Hansons Windows

United States,
Michigan

Consumer complaints and reviews about Hansons Windows

Ibar2124 Send email
 
Jun 1, 2021

Lifetime Windows Replacements

Three Hansons windows taken for repair and replacement were never returned after more than one year. Temporary replacements were installed in the spring of 2020. One temporary replacement window was never fitted properly because of too large a size. Numerous calls, service web page and attempted emails to service manager have gone unheeded.
Unable to find a contact for management or complaints.
False promises of returned phone calls that never happen.
Pumpkins Send email
 
Feb 23, 2012

Discrimination

They also would have told your husband the same thing if you weren't home.
Xyxy Send email
 
Feb 23, 2012

Discrimination

So I just had 1-800-Hansons come to my house to give me an estimate on replacing the windows in my basement. They would not give me an estimate unless, get this, my husband was home. Do not deal with this company, they are chauvinist pigs!
Pumpkins Send email
 
Feb 23, 2012

Discrimination

They actually wouldn't give you an estimate because both of the decision makers of the house weren't home. Why would someone spend an hour and a half going over products and prices and waste their time if not all parties who are involved on making the purchase are present. It has nothing to do with chauvinism. In-homes sales reps don't get a pay check to tell you how much something costs. They are consultants who bridge the gap between the person who builds and installs the product and the homeowner so that the homeowner doesn't even have to leave home. For that convenience you pay that sales rep their commission. They also like to have a pay check and they only get them when they have customers who buy their products. They don't get customers who buy when they talk to half of the buyers.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username