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Harbortouch

United States,
Georgia

Consumer complaints and reviews about Harbortouch

Drake Rickertsen Send email
 
Apr 29, 2018

Fraudelent charges

Hello,

I was reading your post about harbortouch and would like to be included in a class action lawsuit for unfair business practices and fraudulent charges. I placed an ACH hold on any charges that auto draft out of my account back in January of this year. I made three attempts to cancel and return the equipment. They claimed that I was on a three year contract with them and that an early cancellation fee would cost over $1000. I waited until November of 2017 and called again to attempt a cancellation and was informed that I could only cancel on the last day of November or thereafter. I called in early January of this year and was informed that I was enrolled into another contract on January 1st because I did not cancel my contract in a timely manner. Last Friday, I received a letter in the mail from a collection agency attempting to collect over $500 in charges on behalf of Harbortouch. I am considering writing a letter back informing them that I plan on filing a civil lawsuit against them for harassment, emotional distress and fraudulent charges. To this day, I have not seen a copy of the contract with my signature agreeing to a three year agreement for using their services.


Regards,

Drake
UVC1250 Send email
 
Nov 12, 2016

Fraudulent Signature, Over Charges

I read a lots of recent complaint about Harbortouch. I am one of their Victims. My is worst they fraudulent my signature. Over charges, Bad customer Services and Crapppy equipments. I am looking into consulting with an at Attorney now.
Any ideas?
PS. I recently posted a complaint about them and encouraged everyone to collectively involve to STOP Harbortouch from Multiples Fraudulent, Scam, exspecially small business owner who's not American. My Complaint was removed and deleted.
UVC1250 Send email
 
Nov 12, 2016

Fraudulent (Multiple Issues)

Hi,
My name is Cindy, a small business owner. I read about your complaint and other. I am under circumstances dealing with Harbortouch. Like every other small business: #1 I assign a transfer contract for 2pos terminal and they charging me 3 terminal, multiples call and messages. Issues was never resolved for over 3years. #2 BAD CUSTOMER services. Everytime I call in, stay on phone with them Ova hours and all they say (I already summit your request for the investigation ). We will get back with u. Which is never heard back from them. From time to times calling, I ended up with different Rep and start from square one again. #3-Equipment are crappy and Terribles. Within the last 3weeks back and forth RMA and still not properly working. Didn't get anywhere. I write To Harbortouch and request to speak with someone Higher to discuss my situation and contract. It's took them more than 5days to have someone get back with me. During the mean time I ask them to sent me a copy of my contract. I reviewed it, guess what happening?? I find out they fraudulent my Signature. Because I am taking over a contract as (Transfer) I keep all the documents and original sign paper. End up they sending me a copy contract of the pages I sign plus extra, BUT I DO NOT SIGN that documents.Now I am talking with an attorney. I am kindly asking all and every business owner a (victims) from Harbortouch collectively (get together) and get with me. Any helped and advise are appreciated. Please contact me via email: [email protected]

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