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Hertz Italiana S.R.L.

Italy

Consumer complaints and reviews about Hertz Italiana S.R.L.

Rafael Send email
 
Oct 29, 2019

Higher value charged

I just received the invoice and the charge on my credit card for the amount of 1,303.07 Euros, for the vehicle rental contract No. 340939852 that I made on 10/19/2019 in the city of Palermo (Italy).
The value charged is greater than what was given to me when I picked up the vehicle.
In this moment I was told that the total value would be 974 Euros including insurance and fuel filling. The vehicle was delivered full of fuel.
I need to clarify why the charge made to my credit card was for a higher amount.

Prenotazione J13814212B8
IATA/TACO 00223171
Fattura 926280

Rafael
[email protected]
Gilmoore Send email
 
Dec 8, 2018

Gilbert Moore

I received a bill for $30.50 on invoice T162640 dated 24/10/2018. It says it is for a traffic violation but does not describe. I did not get pulled by an officer and never received a parking violation ticket. My rental agreement no: 347502385.
zdravko.grnjak Send email
 
Feb 6, 2015

duble payment

in october 2014 I have used your ren-a-car on sardinia, inv.no.756164, contract 347586330
at the and I have tu pay yiu 42,88 euro for upgrade and I did pay by my master card at 1.11.2014
what a suprice I have got additinal deduct from my card on 4.2.2015 from you in amount 43 eur
why did you charge me second time ???
best regards
grnjak zdravko
edmdwong Send email
 
Jan 7, 2014

Verbale Fine On Line

I traveled to Italy in Oct 2013 and made a car rental at Hertz of Milan Malpensa Airport, Italy. I received my credit card statement dated 27 Dec, 2013 and found that there are unknown charges made by Hertz Milan of Italy.

Same unknown charges for 3 times for me for Penalty Type: Verbale fine on line. No supporting documents and details.

Date of related Hertz unknown / unproven charges in my credit card statement

Date in my credit card EUR Hertz Invoice Info from the Police of Italy
-------------------------------------------------------------------------------------------------------------------------------------------------------
1 4 December 2013 $42.70 T1079xx dated 4/12/2013 No
2 11 December 2013 $42.70 No invoice received No
3 18 December 2013 $42.70 No invoice received No

What can I do? I want to contact the Police of Italy for the details or reporting the suspected fraud or theft of clients' credit card information in Hertz Italy.

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