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Hertz Italiana Spa

Italy

Consumer complaints and reviews about Hertz Italiana Spa

joker Send email
 
Sep 14, 2018

Additional charge

I hired a car from Hertz in Siena, Italy for 48hrs and dropped it of at Pisa airport. There was no new damage to the car and it had a full tank of fuel. On returning home I discovered an additional charge on my credit card of 30.50 euros.
I feel this is just a scam to get additional money from what is already an expensive car hire firm.
deaugustinop Send email
 
Jul 6, 2017

unauthorized charges

I rented a car for one day to drive from Rome to Florence. Even though I had legally had it for 24 hours, I turned it in as soon as I got to Florence ( the night before it was due to be returned the next morning ). There was nobody at the office even though I returned it during their operating hours. They must have left early. Months later, I received charges on my credit card for two traffic violations. Reluctantly, I paid them thinking they were for the traffic fines. Weeks later, I received more charges from the Florence Police Department for the same violations. Where I thought I had paid the fines were only "administrative charges" for processing the fines. If added together, I will have to pay over $300 for two simple traffic violations for a car rental I had less than 12 hours. I have not seen any proof that I drove in a restricted area, or an unauthorized lane. I feel I am being scammed! Do not rent from Hertz Italiana Roma!!!!
Luis Simbaña Send email
 
Jul 12, 2016

Rent xar

The 11 jully a rent a car I pay cash 110 in Livorno Port and I leave a boucher for the same amount. I delivery the car ok but Hertz car payment the boucher for the same service
sekler2001 Send email
 
Jun 18, 2016

False charge on my VISA

I have been charged $226.08 on June 15th, 2016
for the Hertz Italiana Spa. I never heard of them
and I never went to a spa.
I am renting an automatic Volvo from
Hertz which I picked up in Rome on June 15th
and will be returning to the Florence airport on
June 20th and I already paid for this rental.
Please credit my account immediately or I will
contact my lawyer and will sue you.
Joan Sekler
Joan.sekler@gmail.com
mobile: 310 968-6566
zoekirby1 Send email
 
Aug 17, 2012

Arbitrary Charges

We rented a car from Hertz at the Milan airport on March 28th. Now, almost 5 months later, a charge for $44.34 was made. Judging from the complaints, this seems to be ongoing and can't believe Hertz hasn't investigated. I will not be renting from Hertz again.

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