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HHGregg

United States

Consumer complaints and reviews about HHGregg

Sorrell Send email
 
Feb 23, 2012

Bad experience

I feel like the person above went to buy a TV and the sticker plate said everyday low 1099.99 nothing about on sale on clearance price we had to check to make sure it was in stock in was we tried to buy the TV and he said it wasn't on sale anymore for that price I told him that I should receive it for that price since it was posted it was the manager problem that his employees needed pulled the necessary tags off the merchandise not the customers manager at the Huber Heights store in Dayton, Ohio would not give it to us for that price after we have spent thousands of dollars at the HHgregg stores over a 200.00 difference I feel they don't care about the customers that pay there incomes.called corporate and they were no better Katherine and Mary both from corporate had the same thing to say the managers can pull the tags when they want I guess even in front of the customer that already seen the price and wanted to purchase the product very RUDE and people throughout the HHgregg company. I would recommend not to purchase anything from HHgregg.
Folew62 Send email
 
Feb 23, 2012

Bad experience

My first and last time purchasing anything at hhgregg ; should had walked away when the sales person attending me left me to help a couple. After waiting for him for more than 20 minutes got someone else to help me. I spent over $1.600 so don't think wasted anyone's time particularly in this economy. As I was paying for my purchse the 1st sales person asked me if I bought anything and when I told him, yes a stove and a refrigerator he said "I left because was not sure you were serious about buying anything"

My "biggest" problem began at delivery; only 1 of the 2 items purchased was delivered and neither the drivers or warehouse could tell me what happened to the refrigerator I purchased. Called store and the person that answered the phone got very defensive, almost aggresive. I asked to speak to soemone else and the manager was not much better; it appears the staff at hhgregg are trained not to take any responsibility but instead they get very defensive and very rude and it appears hhgregg should spend more time training their management staff to provide better customer service/support. After all of that, the wrong refrigerator was delivered (after 2 days) so I refused delivery and when I called the store they, again, got extremelly defensive to the point of sounding very aggresive before they even gave me the chance to explain. The store I am complaining about is the hhgregg in Smyrna, GA.

Bad, bad experience but after searching th ewe, noticed most of the complaints on this company are related to the same.
Heaton Send email
 
Feb 23, 2012

Pushy sales

Seriously shop online if you're the hermit type that freaks out when people approach you to help.
Peter Brockman Send email
 
Feb 23, 2012

Pushy sales

Actually, the salesperson was probably a cute little Hispanic girl and you bought several things, then asked her out only to find out that she only dates hung black thugs, not shrivelcocked doofuses and now you're all mad.
TheWayItIs Send email
 
Feb 23, 2012

Pushy sales

That's their business model. Same with PC Richard & Sons. Shop online at Amazon - with peer reviews and hassle free, why subject yourself to this.
Heaton Send email
 
Feb 23, 2012

Pushy sales

Of course if you had walked in the door and browsed around and then had a question but couldn't find anyone to ask you'd still be on this site bitching for no reason. It's there job to stay in the area of the customer in case a question arrives. Hhgregg has more televisions on display than most local competitors combined with everything ranging from Internet TV to 3D television and these associates are here to explain the different technologys that you have no clue about.
Tstandif Send email
 
Feb 23, 2012

Pushy sales

It was first time being at an HHGREGG and i was attacked by salesperson as I walked in the door. I stated I just wanted to browse but she would not leave me alone. Manager stated that is how they do it and that they have a different clientele. Stated maybe I should go to Walmart or Best Buy. No doubt it will be my last visit there.

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