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Honda Setia Alam

Malaysia

Consumer complaints and reviews about Honda Setia Alam

michaelwk007 Send email
 
Feb 5, 2018

Attitude before and after Sale

What a contrary attitude before and after sales booking. Before booking answer my call, keep on texting me, pursuing and treating me like valued customer. After booking when I call don't wan to answer anymore. I whatsapp also don't wan to reply or take her own sweet time to reply. Somemore asking me if I cannot wait can cancel the deal. OMG!!! We as the customers very simple, pls try your best to deliver the car to us and we are not forcing you. But at least reply the customers in the 1st place with courtesy. As I always telling my staff, Customer 1st, Bos 2nd. Without customers there is no bos, so no one will paying your salary....... We are not concern about delivery, We are more concern about courtesy and professional customer service given to your valued customers.

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