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Hot Topic

United States

Consumer complaints and reviews about Hot Topic

issetanid Send email
 
Dec 19, 2014

Bad Service

I ordered from Hot Topic 3 weeks ago and still have not received my order. They charged my credit card but no package yet. I have sent numerous emails but no one replies. I have called and no one answers. I wanted this for my daughter for Christmas but looks like she won't get her presents in time.
Leslie2222 Send email
 
Mar 19, 2012

Bad service

Ordered online a month ago and have not received my order! Charged me $14.00 for standard shipping(their website says $4.99 shipping hmmm) and now FedEx has apparently delivered it to the wrong address after waiting for three weeks! I ordered from another online clothing company the same day that offered free shipping and received my order in 3 days. This has been a nightmare and my kids can get their clothes from a more reputable company.We live in a rural area where Super Walmart has wiped out all other local businesses and really no good clothing companies here. Some teen that lives down the road is showing off their new clothes at school that they got for free...I am a single mom and this is a real disappointment :( Hot Topic is not a good choice online.

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