So my cable is out and has been since the 9th.Two days of me calling them to see when they can fix.
They never call me though. Earliest they can have someone out is the 19th. There website says whit glove service blah blah blah. I can't wait to push to get rid of Hotwire at next Hoa meeting.
They are a joke who takes 10 days to even think about restoring someone's cable. U fortunately it's clear horltwire does not care about its customers. I call and they are basically like whatever 10 days is first time someone can look at your cable.
Hopefully as I continue to review the terrible service online maybe others won't get stuck with them.I know a lot of my neighbors wish we did not have Hotwire and i will be encouraging everyone at next hoa meeting for us to get rid of them