I have had a mortgage with HSBC for 8 years and have had the same homeowners policy the entire time. This mortgage was a refinance and the homeowners was carried over from the previous mortgage. I have the policy with a local agency and the agent is a personal friend of mine. At least once a year HSBC sends me a notice that I do not have current coverage on my home and they tell me they are taking out coverage and charging me for it (usually about 4 xs what I pay on my own) It takes several faxes of my declaration page from both my husband, myself, and my agent to get the problem straightened out and it usually takes months, during which time my mortgage is running with a past due balance of several thousand dollars. Now my credit rating is trashed and I can't even refinance the home because of it. STAY AWAY FROM HSBC When you complain to them the answer you get is "We are the biggest bank in the world" In other words - good luck !!!

My husband and I are both retired and our mortgage was bought out by HSBC. They denied us a mortgage modification and told us to file bankruptcy. We had to do a Chapter 13. It just makes me sick because in our "NEIGHBORHOOD" no one speaks English anymore and now the hispanics are buying the foreclosures for $30.000.00. HSBC is buying up AMERICA!!! By the way HSBC is Hongkong Shanghi Bank!!!