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Huntington Bank

United States,
Illinois

Consumer complaints and reviews about Huntington Bank

DZacek Send email
 
May 18, 2018

Horrible service

If we didn’t have direct deposit and all our bills paid from online payments we would switch banks. We were with First Merit until Huntington took over. To put it mildly, this bank SUCKS! We’ve had double payments taken out... the customer service agents are rude.. and I can’t even tell you how many times I’ve had to drive around the city looking for another branch because their atm machines are out of cash. Just this morning I went to the one in Oaklawn Illinois and the screen wouldn’t give me the option for withdrawal. I called .. and was told it was either malfunctioning or it’s out of cash. The representative told me I could drive x amt.of miles away to another one. I said I didnt think that was too convenient and she replied.. “ Well it’s only a few miles away” WHAT? I said if I went to another bank 2 blocks away you’d be quick to charge me for that! She then said I could call AGAIN and get the fee reversed for using another bank. WHY should I have to keep using other banks to get cash and then call Huntington and be put on hold and go through all that? This bank has been nothing but a pain in the REAR!

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