Myself Adnan Usman Sayed, writing on behalf of my mother Mrs. Tahera Usman Sayed, Aged 58 years - Owner and seller of Flat no.104, Monarch Manor chs, Dsouza nagar, 90 feet road, Sakinaka, Mumbai - 400072.

The said flat has been sold to Mr. Abdul Wahid Khan and his 3 real brothers namely Mr. Abdul Hameed, Mr. Abdul Rashid Khan & Mohammed Rafeeqe.

The purchasers with primary loan applicant being Mr. Abdul Wahid Khan, Loan application no. - 7791888030, have taken a loan of Rs. 30,00,000 from ICICI HF and all the documentation and formalities pertaining to loan sanction and disbursement has been done including submission of KYC, relevant account statements, business proofs, ITR, submission of original copy of registered agreement of the said flat in the purchaser's name along with the previous chain agreements, NOC and other relevant documents, loan agreement signing has been done, processing fees and all other charges have been paid.

Despite of all the above formalities being done, my mother Mrs. Tahera Usman Sayed (Seller) has still not received the disbursement cheque. We along with the purchasers have been following up with the SPOC Mr. Dinesh Tiwari for the disbursement cheque from past almost 15 days but still the cheque has not been handed over.

We have also highlited the case to Mr. Mohnish Khandelwal - Territory Business Manager and Mr. Dasmer Tiwari - Regional Sales Manager from Mira Road, Thane branch.

We understand from Mr. Dinesh & Mr. Mohnish that there was a query by the credit team of ICICI HF w.r.t 3 transactions of Rs.2,50,000 that was done from Abdul Wahid’s account to my mother’s account and then the same amount of Rs.2,50,000 being transferred by my mother to my account which inturn was again transferred to Mr. Abdul Wahid’s account and these transactions were done on 02/12/2023.

We have been giving clarification to Mr. Dinesh & Mr. Mohnish that this was an extra amount which was credited by Mr. Abdul Wahid and the same was returned to him on the very same as his brother Mr. Abdul Hameed - copurchaser had already credited Rs,2,50,000 in my mother’s account on 21/11/2023 towards own contribution of the said flat purchase and a revised legal receipt reflecting the same is already submitted to Mr. Dinesh & Mr. Mohnish.

The amount of Rs.2,50,000 was transferred by my mother to me because we have purchased a new flat in Sakinaka which will be registered in my name and hence all the amount that is being credited to my mother’s account is being transferred to me for the purchase of new flat and the same can also be seen in my mother’s account statement.

*My concerns, queries and plead;*

1) We have been giving clarification to ICICI HF officials from past almost 15 Days, a revised receipt has been given which is basically an acknowledgement and legal documentation by both the seller and purchasers that the amount of own contribution has been received.

2) We have also given the registered agreement along with the receipt of the other flat owned by my elder brother - Mr. Aman Usman Sayed sold to the said 4 purchasers on receipt of full payment through own contribution which does not have the entry of Rs.2,50,000 which was credited as an extra amount by Mr. Abdul Wahid.

3) All the documentations & formalities has been done, A pre-emi of Approx. Rs.9900 was deducted today from Abdul Wahid’s account on 13/01/24

Its been 15 days we have been escalating the matter and following up with the above mentioned officials but we have still not received the disbursement cheque.

We urge ICICI HF to handover the disbursement cheque to us by Monday (22/01/2024) as we need to pay this amount further to the Seller of our newly purchased flat at Sakinaka as this is now causing us mental harrasment and financial losses.

Requesting your kind help & support at the earliest in resolution of this issue and handing over the disbursement cheque to us.