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Idea Cellular

India

Consumer complaints and reviews about Idea Cellular

Mohammed Shah Khan Send email
 
Jun 24, 2018

No action on request

I request Idea costmer care to deactivate PRE CALL announcement and they gave me two SR no.1-213870621128 dated 17 June 2018 & 1-214245578295 dated 18 June 2018 but nothing heard from their side, I am still suffering. This is the NEGLIGENCY of Idea Cellular team.

No action on request No action on request

banshpatel Send email
 
Feb 16, 2017

Wrong deduction for prepaid mobile

To Idea Care,

My balance for mobile number 8800223501 was deducted three times on 04 Dec 2016 for Rs. 25 each. I am not sure what kind of deduction this is. I did not requested for any special services from Idea care. Below the deduction details.

Date Adjustment Code Amount Type
Dec 04, 2016 01:48:03 SMSINT Rs. 25.0 DEBIT
Dec 04, 2016 01:47:09 SMSINT Rs. 25.0 DEBIT
Dec 04, 2016 01:46:19 SMSINT Rs. 25.0 DEBIT

Please revert wrong deduction back to my Idea balance. Treat this as priority and avoid such kind of deductions to maintain customer relationship.
Satheesh89 Send email
 
Jan 12, 2017

Cheque wrong - amount debited extra

Dear Idea

My MDN 9894929659.
Satheesh
Billing date 23.12.2016

I given a cheque for Rs.500 on 5th Jan'17.

But by I wrote Rs.5000 in words and in the box I have wrote Rs.500.

Off course it was my fault.

On 10th Jan'17 my bank account was debited for Rs.5000 but in my MDN ACCOUNT U UPDATED Rs.500.

As my cheque had wrong it might have got bounce but it didn't happen instead u debited the Entire amount Rs.5000.

Conversation
I meet your head office Miss.Mercy on 11th Jan'17 she has not responded me properly.

I want the remaining as a Rs.4500 cheque from you.

Regards
Satheesh
(+91-9894929659)
DHANI RAM Send email
 
Dec 26, 2016

CHARGES WITHOT CALL

To, Date: 26.12.16
Concern Idea cellular Ltd.

SUBJECT: CHARGES WITHOUT CALLS

Dear Sir,
I have received Itemized details of my Mobile Phone No. 8750942121 Account No. 100002604105 & Bill No. 0336070442 Dt. 23 Nov.-2016
Some calls are charged which are not done by me.
Bill is showing call for Mobile No. 07464865518 I am sure, these calls are not done by me.
I think these calls are not correct and called many times were Crtl C & Crtl V (Copy & Past) of other person in this my bill.
Pl. see attached file.
You are requested pl. Correct it & Re-Prepare.
Regards
Dhani Ram Singh
Mob. Phone No. 8750942121

CHARGES WITHOT CALL

opsingh1351 Send email
 
Aug 4, 2014

Continue Extra amount in bill

Continue extra amount coming in bill.
* In last month bill 624Re extra for data uses
* in present month 99Re extra for SMS Mt charge.
My mob no-9958100922
opsingh1351 Send email
 
Aug 4, 2014

Extra Amount in Bill.

Continue extra amount coming in bill.
* In last month bill 624Re extra for data uses
* in present month 99Re extra for SMS Mt charge.
Ravi Mani Send email
 
Feb 23, 2012

auto deduction of balance

Dear sir
I am the loyal customer of Idea cellular since last 5 years .I am using prepaid connection my cell no is 9911223674 . I am very much happy with your services but since last 3 to 4 month I am facing lots of problem . It include ...
1 - more then 2 times value added services like cricket alert, Filmy Pack etc are activated automatically. when I complainant to customer care then they were not agree to register my complaint
2 - After convincing some other customer care executive, he registered my complaint and told me that we will inform you next day . Next day 2 sep 11 I revived a call from Idea, executive told me that within 24 hours your balance will return to your no .but I did not got till 2 days .then again i called but someone told me that sorry we can not do any thing .
3 - Once I have got recharge my cell through top up but I did not got the balance.
Its my humble request that please check my complaint status .17828082859
Pankaj Ku. Gupta Send email
 
Feb 23, 2012

auto deduction of balance

Good evening, i am pankaj from allahabad my idea 8090142144 and i am suffering from unexpected balance deduction by company form last some days. My first deduction rs. 111 & 2 my 2nd deduction is rs.15 & 3rd deduction is rs. 15 & 4th is 15 rs. So pls give me back my costly rupees then i will use idea. After every deduction i am report to coustmer care but im not satisfed from him .I am belive in made in india & made for india so i am using tata idea extras. Thanks
Send email
 
Feb 23, 2012

Unwanted calls and sms!

Daily i am getting unwanted calls or sms when i am busy from company for marketing their product. I am facing the problem for last 5 months.
Vaibhav.ghadshi Send email
 
Feb 23, 2012

Unwanted calls and sms!

hiiii...i am vaibhav iam using idea sim no but i am getting very unwanted call and sms can you please give me the solution about this...

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