Agency : Annai Indane, Singanallur, Coimbatore
Consumer ID : 04346

For the last 4 refills i can not able to book through mobile. Each time I called concern agency and booked through them. They have not rectify the problem so far. Since I am in the age of 82, it is very difficult to book refill. Kindly solve the said problem and do the needful.

Reference No. N181215137485321044125
Application Date 15-12-2018
Consumer Name KUMARESHAN .
Address 325 2, 325 2, 39 E B COLONY, RAMASAMY GARDEN(NEAR RKV HOSPITAL), KANNAMPALAYAM POST COIMBATORE,Tamil Nadu,641402
Your Distributor ANNAI INDANE SERVICE
Status Message Dedup Cleared Date : 18-12-2018
KYC No. 550000039840287
KYC Date 15-12-2018

Sir the payment link is not displayed anywhere on the status page and its been more than a week since i have registered a complaint on the indane site as well.

Reference No. N181222107257369215334
Application Date 22-12-2018
Consumer Name Vijay Kumar Taneja
Address WZ-126, FIRST FLOOR, WZ-126 MUKHERJEE PARK, CAPITAL MODEL SCHOOL, TILAK NAGAR WEST DELHI,Delhi,110018
Your Distributor PRAJYOTI ENTERPRISES
Status Message Dedup Cleared Date : 23-12-2018
KYC No. 550000039996304
KYC Date 22-12-2018

Sir the payment option is not available and its been more than a month since i have registered a complaint on the indane website as well.

Reference No. N181222107257369215334
Application Date 22-12-2018
Consumer Name Vijay Kumar Taneja
Address WZ-126, FIRST FLOOR, WZ-126 MUKHERJEE PARK, CAPITAL MODEL SCHOOL, TILAK NAGAR WEST DELHI,Delhi,110018
Your Distributor PRAJYOTI ENTERPRISES
Status Message Dedup Cleared Date : 23-12-2018
KYC No. 550000039996304
KYC Date 22-12-2018

I didn't get Payment Link still

Reference No. N1811051174415929692809
Application Date 05-11-2018
Consumer Name Gagana p
Address 62, 1st Floor, 5th F Cross Manjunatha layout, near omega healthcare, Murgeshpalya BANGLAORE-URBAN,Karnataka,560017
Your Distributor ANANTH GAS AGENCIES
Status Message Dedup Cleared Date : 05-11-2018
KYC No. 550000039226972
KYC Date 05-11-2018

its urgent please solve this as soon as possible

Dear Sir/Madam,


I applied for Indane new gas connection online on 06-07-2018 . Did not get the link for payment.

Reference No. N1807061175012181476521
Application Date 06-07-2018
Consumer Name Babu Kamalakkannan
Address NO 9V, No 9V Indiraprasaham Flat 2nd Floor, Room no 2D Komathi Street, Near Kumaran Theatre, Puzuthivakkam KANCHIPURAM,Tamil Nadu,600091
Your Distributor RANIE ENTERPRISES
Status Message Dedup Cleared Date : 06-07-2018
KYC No. 550000030880002
KYC Date 06-07-2018

Dear Sir/Madam,


I applied for Indane new gas connection online on 25-07-2018 . Did not get the link for payment.

Reference No: N1807251174415492390183
Application Date: 25-07-2018
Consumer Name: Jithu Rajan
Address #4, 5th cross, SR Layout, Murugeshpalaya, Bangalore-560017, BANGLAORE-URBAN,Karnataka,
Your Distributor: ANANTH GAS AGENCIES
Status Message: Dedup Cleared Date : 30-07-2018
KYC No: 550000032543083
KYC Date: 25-07-2018

Please do needful. its very urgent.

Thanks and Regards
Jithu Rajan
7406372454

Dear Sir/Madam,


I applied for new gas connection of 25-07-2018. Did not get the link for payment.

Reference No: N1807251174415492390183
Application Date: 25-07-2018
Consumer Name: Jithu Rajan
Address #4, 5th cross, SR Layout, Murugeshpalaya, Bangalore-560017, BANGLAORE-URBAN,Karnataka,
Your Distributor: ANANTH GAS AGENCIES
Status Message: Dedup Cleared Date : 30-07-2018
KYC No: 550000032543083
KYC Date: 25-07-2018

Please do needful. its very urgent.

Thanks and Regards
Jithu Rajan
7406372454

Dear Sir/Madam,


I applied for new gas connection of 15.06.2018. Did not get the link for payment.

Reference No. N1806151173791759421454
Application Date 15-06-2018
Consumer Name Praveen Rego
Address No 531, 2nd floor, 531 7th cross 4th main 1st stage 3rd block, Behind BBMP park temple road, Bangalore BANGLAORE-URBAN,Karnataka,560043
Your Distributor SUDHINDRA INDANE GAS AGENCY
Status Message Dedup Cleared Date : 16-06-2018
KYC No. 550000029224387
KYC Date 15-06-2018
Please do needful. its very urgent.

Thanks and Regards
Praveen Rego
9743748173

Dear Sir/Madam,


I applied for new gas connection of 09.06.2018. Still now I didn't get any link for payment .

Reference No. N1806141176616073879541
Application Date 14-06-2018
Consumer Name Alok Kumar
Address No 303, No 303, G S mansion Apartments 3rd cross hemant nagar marathalli GS mansion 3rd cross hemanth nagar marathalli, Back of hindustan academy college, bangalore BANGLAORE-URBAN,Karnataka,560037
Your Distributor K K INDANE ENTERPRISES
Status Message Dedup Cleared Date : 16-06-2018
KYC No. 550000029129974
KYC Date 14-06-2018
Please do needful. its very urgent.

Thanks and Regards
Alok Kumar
9916468080

Dear Sir/Madam,
I applied for new gas connection of 14.06.2018. when i will get any link for payment .

Check Application Status
Reference No. N1806141176616073879541
Application Date 14-06-2018
Consumer Name Alok Kumar
Address No 303, No 303, G S mansion Apartments 3rd cross hemant nagar marathalli GS mansion 3rd cross hemanth nagar marathalli, Back of hindustan academy college, bangalore BANGLAORE-URBAN,Karnataka,560037
Your Distributor K K INDANE ENTERPRISES
Status Message Dedup Cleared Date : 16-06-2018
KYC No. 550000029129974
KYC Date 14-06-2018

Please do needful. its very urgent for me.
Thanks and Regards
Alok Kumar
9646357480

ear Sir/Madam,


I applied for new gas connection of 09.06.2018. Still now I didn't get any link for payment and other procedure.


Check Application Status
Reference No. N1806091071701523791193
Application Date 09-06-2018
Consumer Name Sudha Sharma
Address Flat No 171, Flat No 171, Capital Apartment Pocket 6 Sec 1 A Nasirpur Dwarka Opp Mother Dairy, Near Nasirpur Sabzi Mandi, New Delhi SOUTH WEST DELHI,Delhi,110045
Your Distributor CHANDINI GAS SERVICE
Status Message Dedup Cleared Date : 11-06-2018
KYC No. 550000028640943
KYC Date 09-06-2018

Kindly update as soon as possible.


Thanks and Regards

Sudha Sharma
9911106908

Dear Sir/Madam,


I applied for new gas connection of 30.04.2018. Still now I didn't get any link for payment and other procedure.


Check Application Status

Reference No. N1804302452333615359040
Application Date 30-04-2018
Consumer Name Venugopal Babu Reddiar
Address Flat No 409, 5th floor, Sanjana Brindavan 1st Cross, Behind BATA showroom, Off Sarjapur Road Kasavanahalli Village BANGLAORE-URBAN,Karnataka,560035
Your Distributor PANAGA INDANE GAS SERVICES
Status Message KYC Generated. Pending for Dedup. Date : 30-04-2018
KYC No. 550000024750198
KYC Date 30-04-2018


Kindly update as I need the gas cylinder very urgent.


Thanks and Regards

Venugopal . Babu Reddiar

i have gas connection in janta indane gas agency shamshad market aligarh. i closed my bank account in which my subsidy used to reach in the november 2017. after that i opened a new account in another bank. i asked the procedure to switch the account. they told us to deactivate the aadhar from banks and then reactivate. i did the same but still waiting for the subsidy. neither the agency nor the bank is having any clue regarding this. i dont know what to do and where to go.
details of my gas connection
cust no JG05018
LPG ID 37500000047286671
ADHAAR NO 477533985223
PREVIOUS BANK ACCOUNT 50001661649 ALLAHABAD BANK AMU ALIGARH
NEW ACCOUNT 4942101004063 CANARA BANK CNRB0004942
SHAMEEM AHMAD
[email protected]
+919761815250

No response after dedup cleared. When I will get waitlist number or message for online payment?

Check Application Status

Reference No. N1712272720431650359
Application Date 27-12-2017
Consumer Name SILJU CHENNA KANDATHIL
Address 67A, CHENNA KANDATHIL, NIL KANDAKAI WEST PARAMBA, NEAR KRISHNAPILLA VAYANSALA, KANNUR KANNUR,Kerala,670602
Your Distributor VALLOLA INDANE RGGLV
Status Message Dedup Cleared Date : 30-12-2017
KYC No. 550000020992746
KYC Date 27-12-2017

I am p. bhuvaragan LPG customer no. 34249 sending this. i am getting cylinder from anbu gas agencies NSK nagar the very agency name is not there in ur software drop down menu. when i register for online payment steps. it is asking for agency name. there is no provision in the soft ware to add the same myself. In the absence of the software correctly fed with all the agencies or allowing the customer to add the agencies mannuallly how can i register for online booking or online making payment or for making complaints against the software. You fist see that ur soft ware is properly loaded with all the agencies and then ask the customer to go on line. which is other wise waste of time and energy of customer.

Or make a provision in the soft ware to add the agencies by the customer. when i wanted to make this as complaint again ur soft ware is asking for the cuonsumer no which i mentioned but inspite of it it says customer no is a must. it means none has tested ur software fully.in all aspect. how public will register into online payment or booking when ur soft ware is not at all having all distributor list loaded or public is allowed in the soft ware to add themself. say. pl register this as complaint and reply me. thans. p. bhuvaragan. 9444947927. i have sent to the agency also this.86646

My consumer no. 34249 drwaing thro anbu gas agencies NSK nagar. p. bhuvaragan. i started for registering online payment and booking. The soft ware or app doesnot have the distributor name at all in the drop down menu. without the name it is not acceptting. then i tried for complaint in that also the consumer no i fed it is not acceptting says no cnsumer no fed.
when the agency name itself not included in the drop down menu how the ioc expecting us to select from the dropdown menu. either they should provide the name in the sw of dropdown menu or allow us to type the agency mannually. there is no purpose served by the half done work. Pl add all the agecies of indane or provide a colomn where in the customer can add the agency. pl reply. Tell me how i can now pay thro online debit card and how to book cylinder online when ur app is not working properly. no correct informations of all the distributors are loaded.

i was gas booked at 06/01/2017 at shree chella gas agencies at selayur chennai73 consumer no cx5658308 now 2 cylinser is empty so pl supply to me in quickly . Name panneerselvam S3 KAMBAR TREET ELAYUR CHENNAI73

I have applied for a new Indane gas connection in New Delhi (Uttam Nagar : Uttam Indane). When i called preferred distributor, they told me to contact directly & pay extra money & take the new connection. But when i called up Indane customer care they told me to wait till the time i get another email from Indane for the payment (Online) related email. But neither i have received any email from Indane nor any call from the preferred Indane distributor. Just wanted to know when I can get the new connection? Below is my connection details:
Check Application Status

Reference No. N161217287639184466902
Application Date 17-12-2016
Consumer Name Suvankar chakraborty
Address B-30, Second Floor, Sanjay Enclave Rajapuri Road, Santi Nursing Home, Uttam Nagar SOUTH WEST DELHI,Delhi,110059
Your Distributor UTTAM INDANE
Status RS
Status Message KYC Processed WL. No -700000063149251 dt. 17/12/2016. Dedup Check Cleared.To be Released.
KYC No. 500000087119518
KYC Date 17-12-2016
Waitlist No. 700000063149251
Waitlist Date 17-12-2016
Multiple Connection Check Cleared

Sir ,I had sent a complain earlier about delay in delivery of gas from Samarjeet gas Agency.but received no response.now that the gas is delivered,the vendor of our area named Suresh demands extra money.
Kindly look into the matter as this is causing harassment and trouble for us.
My consumer no is CX4448998

Thanking you,

Yours faithfully,
Sheeja mathew

Respected Sir,

I have applied for New Gas Connection through Online on dated 27/08/2015 . My registration number for new connection request is N150827268789491860. Indane Company informed me that my request for a new Indane gas connection has been forwarded to my Indane distributor M/s SHAS INDANE RGGLV, Kannur. My application status given below:
Reference No. N150827268789491860
Application Date 27-08-2015
Consumer Name THANOOJ MARAMMURIYAN CHATHOTH
Address VI 378, CHATHOTH HOUSE, VI 378 PERUMACHERY, NEAR VANITHA BANK, KOLACHERY KANNUR,Kerala,670601
Your Distributor SHAS INDANE RGGLV
Status RS
Status Message KYC Processed WL. No -700000037049329 dt. 27/08/2015. Dedup Check Cleared.To be Released.
KYC No. 500000047306626
KYC Date 27-08-2015
Waitlist No. 700000037049329
Waitlist Date 27-08-2015
Multiple Connection Check Cleared
Then I contact to the distributor. But the distributor told me that my request for a new Indane gas connection application details didn't received Yet from the Indane Company .
I REQUEST TO YOU TO TAKE NECESSARY ACTION URGENTLY,
THANKING YOU,

Respected Sir,

I have applied for New Gas Connection through Online on dated 27/08/2015 . My registration number for new connection request is N150827268789491860. Indane Company informed me that my request for a new Indane gas connection has been forwarded to my Indane distributor M/s SHAS INDANE RGGLV, Kannur. My application status given below:
Reference No. N150827268789491860
Application Date 27-08-2015
Consumer Name THANOOJ MARAMMURIYAN CHATHOTH
Address VI 378, CHATHOTH HOUSE, VI 378 PERUMACHERY, NEAR VANITHA BANK, KOLACHERY KANNUR,Kerala,670601
Your Distributor SHAS INDANE RGGLV
Status RS
Status Message KYC Processed WL. No -700000037049329 dt. 27/08/2015. Dedup Check Cleared.To be Released.
KYC No. 500000047306626
KYC Date 27-08-2015
Waitlist No. 700000037049329
Waitlist Date 27-08-2015
Multiple Connection Check Cleared
Then I contact to the distributor. But the distributor told me that my request for a new Indane gas connection application details didn't received Yet from the Indane Company .
I REQUEST TO YOU TO TAKE NECESSARY ACTION URGENTLY,
THANKING YOU,

Rrespected sir,
MY CONSUMER NO 47370 Himu distribuor Bangalore. while delivary the gas cylinder delivary boy demanding more than bill amount.If not paid he not deliver the cylinder.I complained to distributer but manager supporting to delivery boy and he told pay extra charges to delivery boy.Is it leaugle ? please take action.

THANKING YOU

SHASHIKALA KERUR
MOBILE NO 9980079608
CONSUMER NO 47370
HIMU DISTRIBUTER Bangalore

Respected Sir,

It is bring to your kind notice that I had done a transaction of Rs. 2242.42 on 01.05.2015 through Net Banking from my Debit Card for applied a new gas connection from http://indane.co.in website.

Although my transaction was successful done and I received an acknowledgment of payment made by me against Registration no. N150428107209107265173 for availing new gas connection as under:
_____________________________________________
Subject: Indane - New Connection Order Transcation
From: Indane ([email protected])
To: [email protected];
Date: Friday, 1 May 2015, 14:35

http://indane.co.in/images/indanemaillogo.jpg

Dear rajender kumar,

This is the receipt of the payment made by you against Registration no: N150428107209107265173 for availing new connection.

Following Items are selected by you
S.N. Item Qty Amount
1 14.2 KG Cylinder 1 1450.00
2 Pressure Regulator 1 150.00
3 Administrative charges 100.00
4 DGCC book 50.00
5 Installation/Demonstration charges for New Connections 50.00
6 Hotplate Inspection charges at the time of release of new connection 250.00
7 Suraksha Hose (1.5 Mtr) 170.00

Thank You for using the services of Indane

Please do not reply to this email. In case you need to report a problem/give a suggestion, please proceed through http://indane.co.in/feedback.php

Regards,
Team Indane
_____________________________________________

I received a call through Jatin Gas Agency, Kapashera, New Delhi regarding your new gas connection is ready please collect to office to received the new gas connection.

On dated 09th May 2015 I visit to Distributor (Jatin Gas Agency, Kapashera, New Delhi) for issue a new gas connection, but Distributor told me that your residence (Rajokari) Area is not in our scope, so please we can not provide you a new gas connection. I request to distributor for issue a new gas connection and also asked for reason for the same issue, at the same time I asked for payment made by me through online then Distributors told to cancel my registration through online and told me when your registration cancel you can receive your payment by the our agency. In response to the Distributor I cancelled my registration through online.

The cancellation receipt are as under:

_____________________________________________
Subject: New Connection cancellation request for JATIN GAS SERVICE, Delhi
From: Indane ([email protected])
To: [email protected];
Date: Saturday, 9 May 2015, 11:14

http://indane.co.in/images/indanemaillogo.jpg

Dear rajender kumar

Your online new connection request with Registration no: N150428107209107265173, stands cancel.

Reason for cancellation: I was visit to Distributor (Jatin Gas Agency)Kapashera, New Delhi for obtain a new connection, but Distributor said Rajokri area is not covered in our Agency, so please cancel your application. I request you to kindly cancellation of my application at the earliest please. Rajender Kumar # 9910613418

Thank You for using the services of Indane

Please do not reply to this email. In case you need to report a problem/give a suggestion, please proceed through http://indane.co.in/feedback.php

Administrator
Indane.co.in
_____________________________________________

In the above matter several times I asked to Distributor (Jatin Gas Agency, Kapashera, New Delhi) for a refund and also contact to Customer Care (Toll Free Complaint – 18002333555) on phone but no action has been taken in this regard. But till date no amount has been received through Bank or Distributor (Jatin Gas Agency).

Therefore, you are requested to kindly resolve the issue and refund my fee as soon as possible.

I once again request you to kindly treat the matter on priority basis and take necessary action to the concerned department to release payment at earliest.

Thanking you,

Rajender Kumar
Mob. : 9910613418

sir i book the on line new gas connection on dated 08/02/2014 my referance no N 1402081072481233 name of Sunil goswami r/o house no 1541 block B gali no 8/a baba colony burari delhi 110084, but no action till date kindly help
thanking you

your faithfully

sunil goswami

m-9868899378
9212039968