Submit a Complaint

Infinity Incentive Group

United States

Consumer complaints and reviews about Infinity Incentive Group

starlessthehellcat Send email
 
Oct 4, 2017

Travel iig/infinity incentive group/TravelIIG

These vampires are unreal. I believe someone from "Travel iig" was even reading my facebook posts to to better target me for solicitation. In the link below I have written a detailed account of how I believe these ass-clowns were profiling me. Anyhow these people are basically in the business of **ORGANIZED CRIME** only they specialize in phone scams and bunk travel vouchers rather than physically hurting people. When this happened I had already been targeted by a film company whom I had pissed off so when "Amy" and "Kendal Meyer" from "Travel iig" presented me with an obvious scam I decided to take a chance and see if the two situations were connected. Its clear to me they were; which means "Travel iig" is all kinds of dirty! I am pretty sharp in terms of record keeping of cold calls and I also employ #gematria to get an in depth company profile -something commonly used in sales tactics and price setting. These people definitely do their homework as the gematria of #KendalMeyer "coincidentally" matched the numbers of my first #name... Its unreal how far these pricks will go to swindle you out of 118.00$
https://theunicornnightmare.wordpress.com/2017/10/04/infinity-incentive-group-travel-travel-iig/
pstar45 Send email
 
Jul 1, 2016

amazing they can be in businses

We too got sucked into the "roundtrip airfare for 2" scam. We went to a demonstration for a travel club (also a scam) and even though we saw through the travel club, we were to get the tickets. They dragged this on for over year when everything we had to do was within strict time guidelines, They were not required to comply with any guidelines. When they did get us a quote for the "fee only" tickets associated with our chosen and allowed trip - I could book full price tickets online cheaper than the "fee only" tickets they were charging us for. I too spoke to Debbie OFTEN and how it is possible that she is there day in and day out given the number of complaints I'm sure she handles daily, I will never know). My fault for not checking on-line 1st but I am amazed that these people can stay in business to continue scamming others.
hbren Send email
 
Nov 4, 2015

IIG Promotions

About a year ago we went to a presentation that was marketing timeshare vacations. Weren't interested in these but we were got vouchers saying we were entitled to a roundtrip airfare for two and a hotel stay of three nights in a destination of our choice. Went through the trouble of filling out the very restrictive form from IIG Promotions (select three different destinations, departure dates at least 40 days apart, departures only on Monday or Tuesday). Later received word from them that they could not arrange for one of our trips, and then we decided to make our own arrangements for another of the trips. So I called them to cancel the arrangements and to ask for a refund of the $100 deposit I had sent them; their literature says this deposit is refundable. I was asked to write them a letter; did so in May of this year. Was told that the refund would take eight weeks to be processed. At end of September, still had not received the refund. Called them, they said they had changed their bookkeeping software and my records had not been transferred to the new system. Called them two weeks later, said that they would be sending out a check by the end of the week, call in a few days and they would tell me when the check was mailed out. Called on October 23, they said they had mailed the check on October 21. It's now November 3, have not received the check. Called them, and they said it could take up to ten days for me to receive it. If I wanted them to "cut" a new check it would take six weeks. I asked "Debbie" who answers the phone, if they really had no intention of sending me a refund, but she said, oh, yes, they had sent out a check.
Am very doubtful, after reading all the complaints posted here, that I will ever receive a check. Can we launch a class action suit? Who has jurisdiction over their activities?
Guy/girl Send email
 
Jun 8, 2015

Credit stealers

I am a teenage girl and answered the phone coming from travel iig. We literally got back one night before from a long Florida vacation when I got the call for a promotion to Orlando and Daytona Beach. After about 5 minutes he asked for my credit card number and whether I would be paying wit visa or discover. Any promotion is a scam and they will just try to make money. I was asked over ten times, "what's holding you back?" , It sounded to good to be true. When trying to work wil travel iig please be carful and do not give them any money! I was so frustrated with themšŸ˜”
sleith Send email
 
Feb 4, 2015

Cust # 741019

Attended a vaca seminar in Scottsdale Az, opted no to take Global Travel up on their offer, was supposed to receive 2 plane tickets and sent $4.95 to IIG promotions. Never rec'd anything. Send me my legit travel vouchers as promised please.

Cust # 741019

Address:
1716 W Cortez Circle
Chandler, Az 85224
Scot Leith

PS. This was months ago and according to this board, IIG and related companies are just scammers, if you are not going to keep you promise pertaining to my 2 plane tickets, you owe me $4.95 and I will expect it back ASAP.
passiflora Send email
 
Dec 21, 2014

"Free" travel gifts aren't even at a discount

I was invited to attend a presentation for a new travel agent in town in exchange for some free travel vouchers. I sat through their slimy sales pitch which wasn't even about a travel agent anyway, but travel software. They wouldn't let me look at the software so that I could compare prices with other similar programs. I declined to buy and the sales manager got very mad that I wanted to leave with my gifts. Nevertheless, I was able to finally go. You have to go through so many steps trying to redeem these "gifts" and they are so confusing, even for a young professional! My "free" hotel trip was going to end up costing me more than if I booked through Expedia. I never could get them to deliver on the free airfare. I called to talked to them about the hotel, but they refused to acknowledge the pricing was bad, and continued trying to convince me it was a deal. I have certainly learned my lesson the hard way when it comes to these sales pitches. This is my third time around the block. I'm done with this stuff altogether.
PMsgga Send email
 
Nov 13, 2014

Travel IIG

received a call from them asking you to take part of a survey and then you could win a trip for four to bahamas. they then call you after an hour and try to give you the details of the trip. they also ask you for some card details. stupid me, i gave them mine. but i was told that i can cancel anytime so less than 24hour of that call.. I told them, i will cancel everything since they are giving me a hard time but they wouldn't budge. phoned my bank to tell them that i wouldn't authorized this company to get anything from my account. they say they'll investigate on it. please help me.. any advise of what i should do?
travel gal Send email
 
Oct 21, 2014

Thanks for the Heads Up

Like everyone else on this site, I found it impossible to get information of any kind about this supposedly free trip. Fortunately I saw your reviews while I was waiting on hold (forever) to ask a few questions. How many times during an hour can the recording say "your wait is 4 minutes 52 seconds"? Obviously they never intend to answer questions until they get your money and then it's too late. I want to thank everyone who posted here for the heads-up... hope you all get your money back. By the way, has anyone ever seen a posting from anyone who actually took one of these trips? I'd love to here how the actual trip was... could be quite a story.
RealtorSusan Send email
 
Sep 30, 2014

Scammer Presentation in Orlando

My husband and I were awarded free travel vouchers for sitting in on a Global Vacation Network presentation in Orlando, FL which we bought and later cancelled out on when we went online and read some of the negativity about Global Vacation Network. The free vouchers promised us are not so free either when you get all the details and terms and conditions. Global Vacation Network uses a company called IIG Promotions to provide these so called free vouchers. I sent in my first $4.95 as required and was emailed my next set of hoops you had to go through to take advantage of the incentive offered. Their terms and conditions on their vouchers are very confusing. Also they require money up front for airline travel, $100 which they say is refundable, even before you get your confirmation of your trip. The cruise, etc. also require upfront monies. Then after that comes more fees. It takes a Philadelphia lawyer to understand all their terms, which I am convinced are worded poorly so as to confuse the recipient in hopes that you will default and they can void out your vouchers. Even going online to select my preferred dates of travel had kinks in it. I selected my air travel dates and did it in chronological order, but it would not accept my data saying it was not in chronological order. I beg to differ, I selected the dates, all 40 days apart from one another starting in June, then July and then September., but their webpage still kept refusing to take the data, saying NOT IN CHRONOLOGICAL ORDER. When you call for help, good luck in getting anyone to answer at their 866-653-2139 number. There is virtually no one to speak with and they tell you that when you call their number. They wear you out. It is best that I say goodbye now after reading everyone else's comments. I should have Googled II Promotions before even trying to book my flight vouchers. Not worth the trouble, the fight and the upfront expenses. Keep your money in your pocket and certainly don't attend a Global Vacation Network presentation where they offer these vouchers through IIG Promotions. Both companies in my opinion should be avoided.
dontfallforit Send email
 
Aug 3, 2014

Scammers - Deceptive - Disreputable

Hello,

My experience with IIG and the affiliated Fly Away Select Rewards and Global Travel has been awful. We received a call that we had 'won' two complimentary airline vouchers in a drawing. The drawing we had originally entered was for hockey tickets but since the Blackhawks did not make the playoffs, apparently airline vouchers were rewarded instead.

The representative told me that we had to come out to Lombard, IL to sit through a presentation and then we would pick up our vouchers. Kind of knew this would be another sales gimmick, but we went and it was slimy and awful, just as expected. The whole thing was extremely orchestrated to appear natural, (but didn't). They filed us into another room after the presentations where there was music playing and a (pretty pitiful) tiki snack stand, supposedly to get us in the mood. We were split up by party and the sales pitch started. I can't believe people actually buy into this crap. A handful of people signed up for the package they were selling but I explained to the rep that we were only there to pick up the vouchers and would not purchase any additional programs. He gave me the signed certificate and ushered us out the back so as not to disturb the momentum of the swindling going on.

The voucher required us to send a processing check for $4.95 to a DIFFERENT company to receive our flight vouchers. I do not have checks. I don't use them. Instead, my boyfriend wrote out the check and we sent the form back. Since he is the other passenger that would be traveling with the tickets, I did not think that would matter. But I received a note in the mail with our voided check saying that payment was not made by the certificate holder and that our certificate is now null and void. There was no offer to send another payment and no number to contact them with questions or concerns. This is a completely dishonest way to do business and after reading some of the other experiences people have had, which seem much worse than my own, I can't believe they haven't been shut down yet. I'm glad we ended the process here, because it sound like there would have been more headache - and more money - down the road. Nothing is free, folks! The only thing this company is good for is that reminder!
dontfallforit Send email
 
Aug 3, 2014

Scammers! - Not Reputable - Deceptive

Hello,

My experience with IIG and the affiliated Fly Away Select Rewards and Global Travel has been awful. We received a call that we had 'won' two complimentary airline vouchers in a drawing. The drawing we had originally entered was for hockey tickets but since the Blackhawks did not make the playoffs, apparently airline vouchers were rewarded instead.

The representative told me that we had to come out to Lombard, IL to sit through a presentation and then we would pick up our vouchers. Kind of knew this would be another sales gimmick, but we went and it was slimy and awful, just as expected. The whole thing was extremely orchestrated to appear natural, (but didn't). They filed us into another room after the presentations where there was music playing and a (pretty pitiful) tiki snack stand, supposedly to get us in the mood. We were split up by party and the sales pitch started. I can't believe people actually buy into this crap. A handful of people signed up for the package they were selling but I explained to the rep that we were only there to pick up the vouchers and would not purchase any additional programs. He gave me the signed certificate and ushered us out the back so as not to disturb the momentum of the swindling going on.

The voucher required us to send a processing check for $4.95 to a DIFFERENT company to receive our flight vouchers. I do not have checks. I don't use them. Instead, my boyfriend wrote out the check and we sent the form back. Since he is the other passenger that would be traveling with the tickets, I did not think that would matter. But I received a note in the mail with our voided check saying that payment was not made by the certificate holder and that our certificate is now null and void. There was no offer to send another payment and no number to contact them with questions or concerns. This is a completely dishonest way to do business and after reading some of the other experiences people have had, which seem much worse than my own, I can't believe they haven't been shut down yet. I'm glad we ended the process here, because it sound like there would have been more headache - and more money - down the road. Nothing is free, folks! The only thing this company is good for is that reminder!
salem1 Send email
 
Jul 21, 2014

Big Rip Off

Good morning
After talking with your Rep for 30 min on Friday I have come to the conclusion that your company IIG Promotions is a scam.
Now, I work for one of the DOW 30 companyā€™s ((Pratt Whitney / Aero jet Rocketdyne) so I will do everything in my power possible to inform anyone/everyone (Facebook, Emails, Networking) as to my story about dealing with you and your company as I encountered it. My Customer Number is: 699776
A couple months ago my wife and I elected to attended one of your seminars on travel in West Palm Beach Fla. We listened to the speaks and asked questions that we thought were pertinent to our age/$$. At the time we did not elect to take you up on your travel deals but wanted to re visit it at a later date. But when my wife tried to collect on the gift (air fare/cruise) that we were promised, things started falling apart.
The cost the Carnival Cruise agent quoted us was higher than one I could get myself! I ran the # and got pissed!
The Carnival Rep was rude , cruise and socially unacceptable to me wanted you guys to know this.
Iā€™m writing this email/letter in the hopes that maybe someone of importance (up the chain) at Carnival or IIG will step in and elect to make the required changes to the system, to an more honorable company instead of one that tries to rip off people if you donā€™t purchase their produce on their time/schedule, back to a more ethical establishment. It really disheartens me that I almost invested $$ into your company.
I will be forwarding this email to any / all your upper management, along with management from Caravel Cruise line (the Rep I talked with).
Again, I do this in hopes of some ethical Supervisor who truly cares about the Cruise business and IIL Promotions will stop and listen to this story and make the necessary adjustments required to return your company back to a fleet leader of the travel business instead of a ā€œHard Sellingā€ Rip off company as I see it now.
I truly hope you have a Great day
Now, I was informed by this young lady from CARNIVAL that I need to send a hand written letter to IIG Promotions to (TRY) get my Dep back.
Stand By, more to come
Dave Salem
Aerojet Rocketdyne
Controls & Externals Engineering
P.O Box 109600, M/S 704-43
West Palm Beach, Fl. 33410-8826
W # 561-882-5476 / C # 561-329-2757
Fax # 818-586-9332
Your Customer Number is: 699776
welzien Send email
 
Jun 26, 2014

iig Promotion Scam

Scam I recieved a voucher for Airfare Hotel and a Cruise Tryed to complete the paperwork. Had a few questions so called Told me I was the 4 to get to talk to someone after 20 minutes Got disconnected. Called back said I was the 2 person next in line after they said I was next got disconnected. I am so glad I didn't send any other money then the 4.95. I don't know how they can stay in busisness and why the Attoney General hasn't gotten involved. What ever you do don"t do anything with IIG Promotion they are SCRAMMERS!
Linda Abele Send email
 
Jun 10, 2014

Infinity Travel

We were awarded three travel certificates. Two of the three went through with a personal check The third, which was a flyaway getaway was rendered NULL and VOID because we sent a personal check instead of a money order or a certified check. The other two certificates we received went through WITHOUT incident via personal check.

I called immediately and was told that there is NOTHING that will be done about this.

I have already contacted the Better Business Bureau and we plan to put an ad in the newspaper and post multiple warnings on FB and other social media networks if this is not resolved by you in the next few days.

Our customer NO. is: 694279

Our names are Richard and Linda Abele We can be reached at 717-695-1630 or 717-557-6193.

I await your communication to resolve this situation. I am assuming you will cooperate in order to protect the good name of your business.
Dissapointed Send email
 
Sep 27, 2012

Infinity Incentive Group

Do not send them money!

The price of the "award" or "incentive" cruise is full price. Actually, the cruise we selected costs $28 less if booked directly through Carnival. 7-day Eastern Caribbean from Miami on January 19, 2013 double occupancy. $1283 using our "Incentive Award Certificate" that we had to jump through hoops for, or $1255 booked through Carnival Cruise Lines website.

Do a critical read of the letters, flyers, and any other written communication. It does not say anywhere that the cruise is free or discounted or that the "award" has any monetary value at all. This is something that I found out when we were finally contacted by phone to book the date and port. When she told me the cost, I told her that I understood the cost of the cruise would be covered by the certificate and I would only be financially responsible for the taxes and port fees. She tried talking around it for awhile but finally said, "The cruise isn't free."

I read the paperwork again. Sure enough, it entitles you to a cruise - not a free cruise.

I read all the blogs about how they try at every stage to render the award invalid. I followed all advise and sent everything certified mail, included the pre-addressed stamped 6X9 envelope when required, and met all deadlines. All this only to find out that the only benefit I would get from booking the cruise with them would be that I could recoup my $100 deposit. $100 isn't worth the risk of booking through this unscrupulous company. Who knows what would happen if I gave them my credit card number!
User929076 Send email
 
Apr 9, 2012

Not received the Travel Request Form

We received a travel certificate from this company. We were supposed to get free airline tickets and a free hotel for two for two nights. After months and months of letters which had to be sent by certified mail, a deposit which had to be a money order or cashier's check, and numerous phone calls and e-mails, we learned that our "free trip" would cost $1059.01. While we were told that there would be fees if we didn't go during the very few times allowed (literally months and months were not permissible), we were not told what the fees were. We had to jump through all sorts of hoops, and we still were not able to get the promised trip. It seems their goal is to make it nearly impossible to meet all of their requirements, and for those who do, they simply charge them the price of the trip.
Janet Meadows Send email
 
Mar 5, 2012

Not received the Travel Request Form

Please allow me the opportunity to look into your situation. If you would provide me with your account PIN number I would be happy to review and have someone contact you back in regards to your concern.

We appreciate your feedback and welcome he opportunity to improve our customer service.

Thank you,

Janet Meadows
[email protected]
Send email
 
Feb 27, 2012

Free cruise is scam!

Infinity Incentive Group have not only ignored my letters to refund my $598 for port fees for the supposed free cruise. We never got a free cruise OR the 2 free nights in Lake Tahoe, CA. To make matters worse, none of their phone numbers work. This is a scam artist company and someone needs to take a stand!!! I am out over $600 from this company and I don't know what to do. Can anyone help me?
Darrelle1 Send email
 
Feb 27, 2012

Free cruise is scam!

I have followed all the steps and now they're saying none of our 3 choices for the cruise is outside the peak period dates. Now they are doubling the cost which makes it the same amount had we not used Infinity Incentives. The old saying applies to this...If It Sounds Too Good to be True, then it Probably Is.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username