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Intercontinental Capital Group

United States,
New York

Consumer complaints and reviews about Intercontinental Capital Group

Kristendj Send email
 
May 4, 2015

Icg is a complete scam!

Working with this group has been a complete nightmare not only did they have no idea what they were doing they were the rudest bunch of people I have had to deal with. Me and my real estate agent called to speak with the manager of the company and were told we would get a call from the manager, neither of us received a call. So story short they has us believeing we were on track to close on time and 5 days before our closing date told us we didn't have enough stuff to get this loan, shall I remind you we had already been pre approved and approved for this loan. So me and my husband are out about 5000 dollars and a house! Stay away from these horrible people !
Briar3b Send email
 
Feb 23, 2012

misleading

I originally financed my home 2004 in NY, rates looked good Fall2011 and I began the process with ICG to take advantage of it. The underwriters and groups which actually pick up these loans are quite distinct from the companies like ICG who actually mediate the refinancing.You should know that since 2004, althought it is key to their business, underwriters and investors have become much more careful about taking on these loans Here is why I would recommend ICG (my rep was GaryA):
1. You deal with one guy through the entire process vs getting tossed around as at larger institutions.
2. Gary worked (really worked) hard to resolve difficulties when we found out that my property was in fact a 2 family (had a full cottage on the property) which completely changed the risk view. He still got me the rate, and he made it happen.
3. Fast, I would estimate ICG at taking 1/4 the time to close than others.
4. I also gave my finance company (well-known respected) a chance also, but in the first two weeks, they sent me literally a ream of paperwork. With ICG, this was all electronic and focused on the essentials.
5. When it came to the closing, all the moving parts came together seamlessly with zero table costs, and mimimal incremental to the loan.

I think anyone refinancing needs to pay attention and be a good active customer, but I can very much recommend ICG for the work Gary did for me.
Concernedny Send email
 
Feb 23, 2012

misleading

Higher costs than most banks and misleading advertising. Be careful if you are thinking about doing business with this company read the link below for some additional consumer reviews.

http://www.mortgagegrapevine.com/thread/?thread=560771
Vicitm_ICG Send email
 
Feb 23, 2012

misleading

I am the latest victim of ICG. They sent me GFE and decided on a rate and closing cost. I uploaded all the paperwork and even closed my home equity. I paid $350 from my pocket for home appraisal, which they told me will be paid back during closing. When I asked them for the next steps one of their manager told me that it will happen next week, then suddenly last week the mortgage rate spiked and they sent me a mail asking me to lock the rate. The mortgage rates offered to me were much higher than I was promised through GFE. I know it all happens because of mortgage rates going higher and they wanted to rip off the customer. When i talked with them their loan manager told me that they will refund the appraisal fee if I don't want to go through them, which they declined later. This a very unreliable company, they can rip off the customers with every opportunity they will get. Stay away from them.

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