Subject: Application for informing about bank debit card fraud using Jazz number for call and SMS
On December 3, 2019, an unknown dishonest person sent a message (from number 03089337331) on Dec 1 at 2:21 pm, to my wife stating that her ATM Debit Card had been blocked and that State Bank of Pakistan has temporarily blocked 8 lac ATM cards. He asked her to call on a number (03082680015) showed himself as a banker, got details about her ATM card of Standard Chartered Bank, Pakistan including security code (at the back of the card) as if he wanted to reactivate my card. My wife called him at 4:37 pm and 4:38 pm on the same day (Dec 3). Before my wife could block her card with the bank, he made four transactions one after the other, on the website, skrill.com.
In total he spent about Rs. 95,000 from my account which is a great loss to me.
After my wife got her debit card blocked on her request, that person called again on the same day at 5:41 pm, from the same number (03082680015) and said that her card had been activated without knowing that we had got it blocked. When my wife said that he had made four internet transactions from her account, he disconnected the phone. However she recorded that call and saved in her phone.
Mobilink is requested to check these two numbers (whether they are Jazz numbers or have been converted to other networks) and then check who made these calls and sent SMS at the given time and date.
Report has been filed with the Police dept. and an FIR has been requested against that criminal. Your company can play an important role in capturing that person and resolving this matter.
The concerned evidence files attached to this email are:
1. Last recorded call that he made (This couldn't be attached as your website only supports image file)
2. Screenshot of that call (Sound file)
3. Screenshot of his message
4. Call log (of his calls)
Phone No. 03004463483