I was to have a delivery today of a long-awaited replacement refrigerator. JB HUNT called and set up my delivery appointment. Great ok never received my time frame call the day before. ok, The day of the delivery I adjusted my schedule so i would be here. Eight o'clock in the morning I called them for my time frame. Was told yes you are on for delivery but I cannot tell you your time frame. Asked when would I be given that. I was told they would reach out to me in less than two hours. Well, that didn't happen. I called back. Placed on hold of course. Then told well its not on the truck. We will reach back out to you with a new date. REALLY! My time sitting here means nothing to you. I spent all morning making calls to you sitting on hold waiting for return calls and it twelve o'clock and I am not getting a delivery. I started calling and asking questions at eight. I had to change my life to be here but you cannot even reach out to me and let me know you had a change in plans REALLY! I I placed a call to your corporate office and asked to talk to a manager. Of course, they were all on the phone and had to call me back. ok, I did get a callback and told theirs is nothing we can do for you its the way it is. we are sorry ba ba ba! We will deliver it in two more days. REALLY! I have to change my life around again and wait for you. Don't you think you should of let me know there was not going to be a delivery ASAP? DO customers matter to your company? Is this the way you build a good reputation? Sure seems like the answer is KNOW!

A typical day at J.B. Hunt:
You start your day, let’s say 0700.

Dispatch assigns you a tractor after waiting around for no less than 30 minutes.
So scout around the yard for a few minutes you finally locate the tractor, perform an inspection, load up the tractor with all the necessary tools for the day….you are now ready to depart to the rail….but wait!
You just performed that particular task for FREE

It’s now 0835:

Bob tail out the gate, sit in traffic mostly all the way to the Los Angeles BNSF rail.

Hold on…this function is done for FREE as well….

It’s after 0900

Wait in line to get into the rail yard, takes a few minutes. Enter your code numbers for the gate to lift and let you in and instruct the driver on where to find the loaded container.

Found the loaded container after a few minutes more, hook to it, inspect it for damages and safety, you are now ready to haul it to the customer….in this case from Los Angeles, California, to Ontario, California…about 40 miles in traffic…

Hold on a sec….this is also done FREE OF CHARGE…the driver is still not getting paid for anything…..not yet….

You finally arrive at the customer. The Driver drops the loaded container, hooks and inspects another container, whether it be loaded or empty..
Complete inputting your time, PO numbers, load numbers etc, etc. on to the “Activity Sheet”… making sure you input the amount of pay you are awarded by J.B. Hunt….”CHA-CHING!”

$26.25.

It is now 10:30 am

The driver has worked 3.5 hours….. For twenty-six dollars and twenty-five cents….

Let’s do the math, shall we?

$26.25 divided by 3.5 hours = $ 7.50.…

J.B. Hunt has just gotten away with paying you “under” the minimum wage requirements.

I was fired 7 months after I backed into a Loading Dock....Jbhunt customer claimed I damaged there loading dock because I backed into it. Yes you read it right. I showed Jbhunt by Law there was no accident...The Police told them there was no accident. I even gave JBhunt pictures that proved there was no accident...I have tried to contact someone in HR the just hang up on me...