My mother, daughter and I shopped in Jo-ann's today 2/1/14 and was completely offended by a "so-called" manager named Dominique. She treated us as if we were children and was extremely rude and unprofessional. When I mentioned that I did not appreciate the attitude that she had with my mother and I she became even more rude and obnoxious and then threatened to call police on us - for what reason we are still very puzzled. She also told us to leave "her" store and do not return and that she does not need our money. She harassed both my mother and I and terrified my little girl with her behavior - which I definitely do not appreciate. She repeatedly harassed my mother by using terms that made my mother and myself feel extremely uncomfortable, like "sweety" and "darling" and when I told her to call my mother "Mam", she ignored me and continued calling my mother "sweety" and "darling". (no respect for our wishes - this is a form of verbal sexual harassment). I would like to know what has happened to treating paying customers with dignity and respect. She commented that 1 on us was rude to her employees blaming me, when my mother only tried helping the employee and she was the 1 talking -- I did not speak to the other girl. I have spent over $2000.00 in the last 6 months for materials and other items in this store needed for curtains in my home and have never been treated like this before anywhere. Oh yeah, she told us to never return to "her store". Wow!!! Is this the type of "MANAGERS" you have speaking with your customers - I would definitely recommend a 5 year course in communication skills for her because she clearly does not have the skills. "I" am a manager in my profession, and if I would speak to my clients like that, then I would not have a job. Recommend that you do the same.