Submit a Complaint

JobFox

United States

Consumer complaints and reviews about JobFox

Minombre Notgiven Send email
 
Feb 23, 2012

Unable to contact

I became a JobFox Advantage member during my search for a job in the technical field. According to JobFox, this level of service puts my resume ahead of other, non-Advantage members' resumes, and a nationwide search is performed by JobFox and reports given to me at least once per week. Because each of these "leads" to jobs results in the message "this job has been deleted or discontinued by the employer" when I attempt to access it for details, I have attempted to cancel my Advantage membership, which is costing me $19.99 per month and which is automatically debited from my business checking account on the 1st of each month. JobFox's "privacy notice" and "terms of service" notations do give a telephone number to contact them, but several attempts over a 2-week period have resulted in no contact with this company. When I call, I am told by an automated voice that no one is available to take my call and that if I leave a message, someone will call me back as their answering service mailbox "is checked regularly" and my call will be "treated with the utmost urgency" and I will "received a return call within the next business day." In 2 weeks of telephoning and leaving messages, I have yet to receive a call from anyone at JobFox. I am wanting to cancel my Advantage account, as I am effectively receiving NOTHING for my $20 per month charge, but I am unable to cancel this automated draw with JobFox. My next move is to call my bank and have the charges manually withdrawn and blocked from being withdrawn in the future. Too bad I was not able to speak with anyone at the company itself, if a staff actually does exist.
Sally12 Send email
 
Feb 23, 2012

Unable to contact

Hey,
I bought the resume service and it was a garbage! It was a copy/paste of somebody else resume with lots of junk in there. It was complete mess!!!
I told them you are not authorize to charge me anymore (I paid them 50.56 $ for first month and 5 other payments were in the list!)
But they said they don't have cancellation. They charged me in this month too and now I contacted my credit card company and I don't know what happens next.
They are lier lier lier!!!

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username