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Joss & Main

United States

Consumer complaints and reviews about Joss & Main

hestersteve Send email
 
Nov 29, 2017

Fake advertizing

Ordered two end tables, waited for the "we've shipped your order" for 3 days and called to find out the items I ordered are no longer in stock and it would be 2 months before they were stocked. With an on-line company, it seems stock would be more easily managed and decremented....unless they are trying to scam you for your order only to say...order something else...because that baited hook was nothing more than a dead worm.

Will never use this service again.

BTW: Customer helpless folks you call are very adept at difficult conversations and not in the least conciliatory towards their "valued" customers (AKA ignorant fools).

Steve
Ann Lamber Send email
 
Apr 3, 2013

Product not the same coloration as advertised

Ordered a rattan side table which appeared one way online but arrived with a different color scheme when it arrived. Company said all sales final and did not dispute my complaint. Won't ordered there again.... This was over a $200 lesson in life. Buyer beware!
Chicago3141 Send email
 
Feb 23, 2012

Order Feb 27, 2011

Ordered 2 off the shelf items Feb 27, 2011. On-line
After numerous complaints, delivery was Apr 7, finally.
but missing one of the items, but NO packing invoice in box

The contact telephone number has a recorded message:
"our advisers are busy with other callers" 24/7 no-one answers phone
just leave a message

this company not ready for business, be warned
Chicago3141 Send email
 
Feb 23, 2012

Order Feb 27, 2011

sounds familiar
their phone never answers, day or night

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