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JSI Cabinetry - Sturbridge

United States,
Pennsylvania

Consumer complaints and reviews about JSI Cabinetry - Sturbridge

Ms&Ms Send email
 
Feb 28, 2012

Cheap cabinets - do not purchase

I have several of the issues discussed here (my kitchen is less than 2 years old):
nicks all over without the abuse
uneven finish, particularly around the inside edges of the panel borders
warping drawer panels...

The worst for us is that our kitchen bottom cabinets are mainly drawers and the hardware has failed from day one. No drawer stayed put straight. They needed to be constantly readjusted. However, after almost a 10 month stretch of time and long back and forths (say over 50 e-mails and a few phone calls), they sent in box and hardware replacements and approved an installer to come in to do the job. I will keep you posted on this one.

Although I don't deny that the price is great, they replace parts as needed and deliver fast, and the cabinets actually look great, living with the other issues is not fun. Bottom line, I would of probably paid more for a better quality kitchen to avoid the time and aggravation consumed on fixing these issues.

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