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Consumer complaints and reviews about JUST ANSWER

Rocketman230 Send email
Apr 9, 2020

Membership of $5 and received nothing!

I sought assistance with regards to my computer Printer, and after trialing the $5 membership fee, I received NOTHING at all, and after reading ALL these complaints about this company, I wish to have my membership cancelled as of now please!
lynfish10 Send email
Jan 18, 2020

Over charge

I was recently referred to you re Foxtel paid $5.00 for you to help me which was done now been debited for a further $40.00 which my bank has been alerted to cancel and you to return my $40.00 ASAP if not back in by 20th January 2020 charges will be laid along with legal costs as I have been told hundreds have also been got and it is to be refunded. My email is [email protected] and you have bank details to return Thank you Lynette Fisher
Isla Dart Send email
Nov 4, 2019

Unaurthorised Charge

10:10:2019 Unauthorised visa card charge by JUSTANSWER of $66.
Isla Dart Send email
Nov 4, 2019

Charged membership I did not ask for

I asked a one off question with an expert for a fee of $5, in a trial period.
I have now been charged a membership for $66 that I am totally unaware that I asked for.
I have found it impossible for me to follow the instructions to cancel this membership
Joe Plumb Sr. Send email
May 16, 2019

joe plumb sr.

I would like Amazon Prime to close my acct immediately as I do not order anything on line. Amazon Prime has been charging my account $14.15. I would like to ask for six months of refunds.
My E-mail address is [email protected] My old cell #(425)328-5117 an updated cell #(360)926-5686
Thank you very much,
Joe Plumb Sr.
[email protected] Send email
May 14, 2019

unauthorised credit card charges

01/05/2019 VISA DEBIT PURCHASE JUSTANSWER * 1800727139 US $40.00
RRPA Send email
Feb 28, 2012

Unauthorised Charge

this comany Justanswer *Lawyers have made 3 transactions on my bank account and I don't recall using they service at all. This company is a fraud company and I demand my money back. Is there somewhere we can get our money back $381.00 Australian dollars. What kind of website is this and where do they get our bank details from. Can someone close the website or investigate futher.
Krisse Send email
Feb 23, 2012

Unauthorised Charge

I used this service once only approximately 3 months ago and just the other day I received a UNAUTHORISED TRANSACTION from account 1800679634 JustAnswer *Advice. this was for a charge of $36 and was definitely NOT authorised in any way.
My bank has been informed and a fraud complaint has been filed.
I have tried on several occasion to contact this company to get my refund and I keep getting no where. There is NO contact number for this country and I wouldn't be surprised if the number on the site is fake. When trying to email them the website just keeps going in circles and basically crashes.
I demand for this site to give me my money back and delete all information in regards to me, including my bank account details.
I have now since seen several complaints online about this website.

Jstanswer R A Recurring Scam Be Careful Send email
Feb 23, 2012

Unauthorised Charge

I asked one question . never got an answer and never agreed to pay. They took £47 and they keep taking the money every month. These people are criminals pretending to be lawyers. Stay well clear of them they know nothing theor advice is worthless and once they have your card details they will keep takling your money

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