Yes, these guys are CORRUPT and they train the outlets how to defraud customers. They do not look for return business and they hire dishonest crooks without any Auto Industry work experience and train them to deceive by paying commissions and encouraging them to cheat customers brutally and excessively - they do this in every state they operate in!!! ALWAYS REPORT THEM TO THE STATE ATTORNEY GENERAL AND FEDERAL AND STATE AUTHORITIES. Good Idea to post their activities on the internet.
They are more like Gangsters than auto repair guys - they give the industry a bad name. They are SCAM Artists and often charge for work they don't even do. NBC Nightline has videos where they charge for brake fluids and use inferior parts; also, expand the job lying to the customer and doing work that doesn't need to be done just to pad the bill and make more money. OFTEN, THEY CHARGE FOR SERVICES AND PARTS THEY NEVER EVEN DO - 100% PROFIT FOR THEM AND BIGGER COMMISSIONS FOR THE CROOKS THEY EMPLOY AS "SALESMEN".